Crossroads at Arlington

I and a friend of mine came there looking for an apartment. We were told they were waiving the application and admin fees. So the lady there applied for our application. We decided not to move in, however they sent receipts for application and admin fee. We tried to call the manager with the concern, but he was very rude and hung up the phone by saying we have to pay it. Very misleading, becareful with this apartment. Also, its right by the highway, so its very noisy because pf moving vehicles.

Initially promised no application or admin fees, but ended up being charged when I decide not to move in. Deceptive practice and lack of transparency. Beware of misleading assurances regarding fees. Even the manager turned to be very rude after I called to express the concern. He was bitter when he couldn't get the business. Disappointing experience!

Apartment had many issue upon move in that I was assured would be fixed, but the leasing office lies. Maintenance is incompetent and refuses to fix anything that they have to spend more than $20 on. Many units have been without A/C all summer with heat index rising to 115 some days. I was without A/C for 3 weeks until I called code enforcement which scared them into fixing it. Moldy walls and ceilings, door was broken and would not close for weeks until my family member threatened to file a… lawsuit and they re-sealed it to where it would close but door was still deteriorating. The property itself is a complete eye-sore, pictures are edited or were taken a long time ago. Website claims to have a fitness center but there is no fitness center. The females in the leasing office are never on the same page and cannot keep there lies straight. Luckily was able to find somewhere else to rent and broke lease Read More

They have these "vendors" that are allowed to come and look at all units at their leisure. No appointments. No time frame. No reasoning. No letter of entry. You're just supposed to accept that these random people come into your apartment without your consent. They come in at least once a month, or they tell you to have your door open for 3 days straight so they can come look at god knows what.

This complex was taken over by 3 different companies while I lived there. Which is where the vendors… came from. The current staffing is by far the worst. Read More