Array

They tried to raise my rent the last few months I was here! And wouldn't call me back when I called the office. On top of that they never repaired my apartment after the feburary storm!

I absolutely do NOT recommend this complex! The management and the roaches are what makes it a terrible place to live. My issues: It is not ADA friendly. There are multiple staircases with no handrails and multiple slick spots in the concrete that are dangerous when it rains. They charged us preemptive rent in case we did not move out on time and then they charged us a second month instead of a reletting fee because we did not give enough notice. A reletting fee, per the lease is much less than… a month’s rent. There is no set price for anything and they charge what they want when they want. There is no safe way to receive mail. The mailboxes and Amazon lockers have been forced open on several occasions. Packages are just left loose in the package room when the lockers are full. Management used to have a locked storage closet pre-covid that was mildly effective at keeping the packages safe. However, one of the employees gave out the code to the closet. I lost about $500 worth of things when I moved in because I was unaware of the theft problem. They did nothing to help me recover the cost of the packages that were stolen from their “secure” closet. I was blamed because “I didn’t pick up my packages quickly enough”. Same day pick up isn’t quick enough for them. Management has been aware of this issue the entire time and have yet to fix the security cameras or do anything. They value thrives more then residents! There are so many roaches they would crawl on me while I slept or tried to work from home.There are dog droppings everywhere and the dog park fence is broken. They do nothing to enforce the pick up after your dog rule. They do not treat residents the same. They offered one a month’s free rent when he threatened to move out, but charged our neighbors and ourselves preemptively for an extra month’s rent when we gave notice. Management is useless, lazy, rude, and incompetent. It was a toxic situation to have to try them fix anything or to report issues.

If you move here, just know that it isn’t a safe place to live, you are not a priority, they prefer to support the thieves instead of resident, and you will lose lots of money between the thieves and crooked management. Read More

I love the array and their staff. Always prompt service

If I could give "The Array" 0 stars I would. This is absolutely the worst apartment complex I have ever had the displeasure of living in. Severe crime occurs regularly at the Array and the office staff and "security" have done absolutely nothing to acknowledge or deter crime here. Last year a resident with a known criminal record abducted several young women and raped them in his apartment. This resident had numerous complaints placed against him for months prior to this event and the office did… nothing. Drugs are sold in the parking lot daily. Drug dealers live in this complex. Prostitutes frequent Burton Dr. bus stops and you will definitely find used condoms in the parking lot every morning if you have to walk your dog here. Every night there are several groups of people who use the parking lot as a party area and play loud music and leave empty beer bottles everywhere. This is literally the only complex on the street that does not have a gate to deter crime. The security company is a joke. If you call and actually get through to someone without being placed on hold for 30 minutes, you can bet that they will be super rude and probably not send anyone out for at least an hour, if at all. DO NOT MOVE HERE. YOU WILL NOT BE SAFE HERE. If you do the office tour and don't get that impression, trust me. Drive down Burton Dr around 11pm`and you will have a better idea of what it is like to live here. Read More