Ashford Costa Esmeralda

Its a horrible place that does not care about they're tenants and do not enforce any rules or policies. It seems they are taking advantage of people especially immigrants as they make up the most of the residents. In the last 6 months, there have been 2 stabbing and 1 shooting within the complex. In one of buildings we have meth dealers that have dozens of people coming and going. They only run into the apartment just for a few minutes and than they leave. Plus they have 6+ people living in a 1… bedroom apartment and are up all hours of the night being extremely loud. The police have been to this apartment dozens of times in the 6 months I've lived here. The Police have recovered stolen cars from the parking lot and I've found (and disposed of) over a dozen used needles in the parking and in the park/courtyard area. My apartment is directly in front of the park. I've witnessed children playing with knifes (twice) that they found in the playground that someone has left or dropped. I disposed of the knifes as well. There is glass from broken bottles within the playground area sand as well. The laundry facilities are always broken and when they are not broken people steal the clothes out of the dryers, this has happen to several families here several times. Most of the laundry machines are broken as well. There is only 1 working washing machine right now, after the laundry facilities were down for over a week. The front gate has been broken since early December 2020, they will not fix it. I've witness homeless people in and around the property. Just a few weeks ago I left and outside my front door there was a homeless lady begging for me for money. The complex is littered with trash on a daily basis. Corona/Modelo beer bottles from people drinking in the parking lot are just thrown on the ground and even in the parking spaces. I've had to patch my tires twice because of this. And I haven't even started on the condition of the apartment. Within 2 weeks of moving in the upstairs apartment (we share the same sewer line) drain clogged and flooded the bathroom and and master bedroom. It ruined everything I had in the one and only bathroom we had. I completed a maintenance request but didn't get a response from the maintenance staff of management until 3 pm that afternoon. They only reason they responded was because I gave the manager personally a demand letter to fix that issue and several more or I was moving out due to Ashford breaking the lease. Read More