MAA Quarry Oaks

My experience at MAA Quarry Oaks was extremely disappointing.

When I moved in, leasing agent Brendan told me I would be added as an occupant. I later discovered I had been added as a leaseholder, which carries significant legal and financial responsibilities. When I questioned this, I received inconsistent explanations instead of a clear answer.

During my stay, I repeatedly reported concerns about unauthorised individuals staying in the apartment and safety issues after my roommate shared the... apartment passcode without my knowledge. These issues made me uncomfortable living there. Despite raising these concerns multiple times over more than a month, I never received a clear explanation of whether any investigation or action had been taken. Near the end of the process, when I asked in person I was told I needed to identify specific individuals before any action could be considered, something I had not previously been asked to do despite my earlier complaints and multiple followups.

The lease removal process was equally frustrating. Daniel confirmed in writing that I could pay the $350 lease modification fee and be removed from the lease without my roommate signature. I was later told by another leasing representative Munira said that the email was "null and void." Receiving conflicting instructions from different staff members created unnecessary stress and confusion.

Communication throughout the process was poor. Emails often went unanswered, and I had to repeatedly follow up just to receive updates. Instead of feeling supported, I felt I was dealing with conflicting guidance and inconsistent handling of my concerns.

I ultimately paid the fee simply to end my involvement because I no longer had confidence in how my case was being handled.

If you're considering living here, carefully review every lease document before signing, insist on written confirmation for anything you are told, and keep records of all communications. I also recommend researching residents' experiences through multiple sources like Reddit complains before making a decision. Read More

They don’t just have cockroaches, they have the big cockroaches, almost the size of a small mouse, with wings that fly and attack you. Sends shivers down my spine every time.

When my air condition broke for months they just kept telling me it wasn’t broken even though the temperature inside my unit was 86.5 degrees. The only reason it wasn’t hotter was because of a portable air conditioner I purchased at my own expense and installed.

When I moved in my unit, I spent days shampooing my carpets... pulling loads of hair/fur out of them trying to get the stench out. The worst part is I even had to save all the hair in a box under my kitchen sink because I know MAA is probably going to try and charge me for dirty carpets they never cleaned up from the last tenant when I move out.

Their response via email about this concern, a/c problems, and fees I don’t understand was: “The statements you are making qualify as being unfair and misleading, which as stated in the lease agreement is a violation”.

One the plus side, they did invest a considerable amount of time painting the exterior of the buildings, and very pretty flowers in the front to impress prospective residents.

Buyer beware. Read More

Everyday since I've moved in the person upstairs Wakes me up, it used to be everyday at 6 am, I emailed , called , and reported this person. And it went from 6 am to 7 am , literally vibrating my walls from stomping and running a complete marathon across the entire apt. I can ever feel the vibration if I'm in the shower. The office told me to contact the courtesy officer, and I did. I'm a nurse and I work up to 15 hours some days, all I want is to be able to come home and get some rest. I will... not be renewing a lease here , I wish I could move TODAY... Already in search of a new place # hate it here
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Lived here for over a year now - decent enough property but the pricing is ridiculous. On top of the base rent, you're forced into their cable/internet package which is roughly $90, on top of "community fees" and other random charges. Security has also been a concern for me - just recently the office staff gave my apartment key to a "potential tenant" who was given uninhibited access to my unit with all of my belongings in it. Imagine my surprise when I see my door lock open and a confused man... at my door, telling me he was told to come tour my unit! Luckily I was home. To renew my lease, they wanted a 30% increase from my current rate. Yeah, right. Read More

This would be the last place i will want to stay. It was dirty when we moved in. Cabinets are old and broken. Kitchen sink was leaking. Carpet has stains. Bathroom seems like 100 years old. The internet sucks and you have to pay for it even if you want to use your own. There are people in the pool all night. More than 3 people in the gym and it’s crowded. You have to walk 5 minutes to the trash Dumpster. Parking after 8/9 pm is nightmare. Gate stopped working, it’s open all the time and nobody... cares. I regret coming here and can’t wait to leave. I would upload some photos, but I can’t see any options. It’s horrible for me. Read More