MacKenzie Pointe

I like an older complex. These have excellent management. The layouts are weird but the maintenance team and leadership keep these running smoothly.

Location, price, upkeep, communication, all top notch.
My personal biggest downside is that you have no choice in where to get internet. You are strong armed into Astound and I do not like that. It is almost a dealbreaker. If they ever allow other providers in the complex, I would probably stay here for 10+ years.

First of all I would like to say that there are NO flying roaches here, what a treat to experience here in Austin Texas.
Management never has any complaints about me and I never have any complaints about them, pool is working 99% of the time and open all year, floor plans are spacious but simple keeping costs affordable, grounds are basic but clean, keeping it affordable, the pool and hot tub are luxury, making it awesome Big windows and lots of light, neighbors are normal and they don’t put... random
rude letters on your door unless you forget to pay rent. Read More

We recently rented apartment for my granddaughter who is going to school in Austin. We have had such a wonderful experience with the office staff. Margaret is so helpful and I called her to let her know the toilet was not flushing. The maintenance staff was there right away and fixed the toilet. We live 5 hours away and I can honestly say that the staff goes out of their way to help you. My son went to school and lived at these apartments years back. He had only good things to say. Thank you... Margaret for all your help. Read More

Very bad experience, don't trust the staff on what they say. Get everything written on the document. I was told that an apartment is available and as soon I completed the leasing document in 40- 45 minutes with successful payment, the apartment is leased out. They just make excuses and never understand the pain of the customer. the staff is just trying to exploit the surge in demand, Hence be careful.

My husband and I moved into the apartments going on 5 years ago, and we LOVE them!! Where do I start? My husband and I moved into the apartments going on 5 years ago, and we LOVE them!! Where do I start? My husband and I moved into the apartments going on 5 years ago, and we LOVE them!! Where do I start? My husband and I moved into the apartments going on 5 years ago, and we LOVE them!! Where do I start? The management is top notch with the manager, Margaret, being a wonderful, caring... person. The other staff in the office are friendly and care about the residents that live here. Now to maintenance! I can only say WOW! The lead maintenance person , Daniel, is friendly, knows how to fix almost everything, and always willing to listen when I have a problem. I cannot say enough good things about how the maintenance staff keep this apartment looking fantastic. Yes,these are older apartments, but the location is great, and the rent is pretty decent. This is one of the best apartment complexes I have ever lived in when thinking about the staff and the care they put into this place. I love it!!! Read More