4/10/24
Verified Renter
We pay so much to live in these units, and the staff doesn't care at all. I would bet they need more support (more staff, more hours, better pay). Most things in the apartment I have to make a huge fuss out of to get them to take care of it. My door threshold/seal was broken from move in (Jan 2021) and was fixed a couple months ago (end 23 into 24). Thats just one example. Theres break-ins in the complex and the gate is never fully functioning. Just a couple days ago I flagged a maintenace... person on the golf cart to get the broken tempered glass window from a car break-in out of the grass as my small dog almost stepped in it. I saw him take the large piece assuming he would come back with tools to get the excess glass shards out of the grass. He did not and its been almost a week so now my dog and I just avoid the shards of glass in the yard. Ridiculous that we pay exorbitant rent to be given public housing service.
Review from Apartments.com
Property Manager at Parkview Terraces responded to this review
Hello, we're sorry to see this review. Please be assured that we are fully committed to addressing all issues raised by our residents wherever feasible. Your comfort and satisfaction are very important to us. Please contact our Resident Services... Department at living@valiantresidential.com so that we may provide you with the best assistance possible.