Radius on Grove

Our unit had been vacant for almost a month before our move-in date, and we repeatedly asked to see it beforehand. Each time, we were given excuse after excuse — usually blaming it on only having one maintenance technician. In hindsight, it seems clear they were trying to hide the fact that the unit is infested with ROACHES
As soon as we walked into the apartment, we saw live German cockroaches in the bedroom, bathroom, and kitchen. I found a piece of painter’s tape in the bathroom. When I… pulled it off, it was crawling with roaches — both babies and adults. As we continued inspecting the unit, we found dead and live roaches in nearly every drawer and cabinet we opened.
The unit was filthy. The tubs were dirty, the counters were grimy, and the floors clearly hadn’t been swept or mopped. It was obvious the cleaning crew had done a poor job.
We went straight to the office to speak with the manager. Unfortunately, she was not apologetic at all. She claimed that pest control had been treating the unit weekly since the previous tenant moved out — basically admitting that she knew about the infestation but still allowed us to move in, hoping we wouldn’t notice.
The only solutions offered were another cleaning (which did not fix the filth), being added to the pest control list for the following week, and an ozone machine — which only addresses odors, not insects. She didn’t offer any roach traps or solutions to seal the cracks and gaps where roaches were clearly hiding. It felt like they wanted to push the problem onto us rather than take responsibility.
My partner and I had to spend our own money on roach traps and caulking supplies just to make the apartment somewhat livable. Even after running the ozone machine all weekend, we were still seeing live roaches.
When we returned to the office to express our continued concern, a leasing agent told us the previous tenant had also reported the infestation. So, management was fully aware of the issue and chose not to disclose it.We attempted to meet with the property manager again, but were told she was in meetings all day and wouldn’t be available until next week. In the meantime, we’ve had to delay our move-in date twice because we’re afraid to bring our belongings into a roach-infested unit. We’ve told management this, and they do not seem to care.
DO NOT sign a lease without walking your unit first. Check under the cabinets. If one unit is infested, it's likely others are, too. Read More

Managment wasn’t aware that the fire department put a hole in my wall for a faulty sprinkler. Now I have roaches in the kitchen. Pest control only comes once a week. They claimed to have knocked on my door, with no phone call being made to me. Please don’t waste your time. Management doesn’t care about tenants.

The caretakers and maintenance do nothing for their residences. There are cockroaches everywhere and the AC never turns on so it’s always boiling like the devils armpit

PLACE you should consider residing in. The staff barley answers the phone. Several residents including myself have had their cars STOLEN off the lot. Not only was mine taken, but it was found shot up in a nearby neighborhood. Swear that only happened in movies lol...There are NO SECURITY CAMERAS so if anything happens you are out of luck. The gate is always open, and you will see homeless people wondering around occasionally, walking up stairs or on their bikes looking through the trash.… Silverfish infestation do not much they can do to help with that. Lastly the apartments look nice, but they are poorly put together, and as time passes you realize that. One day my bath head literally shot off and put a hole through the floor.

ps. You will hear police sirens at all times of the night..

But if all that’s sound feasible, please enjoy your life at Radius on Grove?? Read More