Waters at Bluff Springs

Our kitchen ceiling leaked water for weeks with no response from maintenance (this was never resolved before we moved out). My catalytic converter got stolen from my car twice because the front gate was always broken. Dog waste bins overflowed until dozens of bags were piled on the surrounding ground. The pool was closed for months on end because no one would clean it, and the water became a hotspot for rot. The grass was pitted with two-foot-deep holes that caused me to fall multiple times; we… had to stop using the dog park because my dog tripped in one such hole and ripped her nail out (resulting in an emergency vet visit when she wouldn't stop bleeding).

The staff won't return a single one of your emails, phone calls, or maintenance requests. I could go to the front office five times in a day and find it locked with no one inside. I have never felt so uncomfortable in my home—not just because the staff was hostile, but because they so clearly didn't care that real people lived here. Read More

I just moved in this place last Friday and so far, I absolutely love it. The application process was super easy. The manager, Alyssa went above and beyond to help me out since I was still in CA. She made the process very easy which was great since I was already overwhelmed with moving stuff.
I love my apartment. It is very spacious and bright. I am totally in love with my walk in closet and the storage on my patio. Hopefully this will be home for me as long as I live in Austin.

My wife and I moved to Austin from out of state. We found the Waters at Bluff Springs online and contacted them. They were so friendly and I believe they went above and beyond to help us find us a new home. I have been around for a while and I have never had anyone in their position do for us what they did. They definitely took some of the stress away from our move and I want to thank them very much. Jackie was a lifesaver. The apartment is very, very nice, the grounds are very clean and the… tenants that I have met so far are very friendly. Service is not just something they talk about, it IS what they ARE about..... Read More

In all the apartments I've moved into over the years, this is by far my favorite complex. The staff is very friendly, even the residents work together as a real community to make this place like home. The constant involvement between the residents and staff members is an everyday thing. The kids all are always entertained, and pretty sure the activities coordinator knows just about all their names. It's nice to have someone care so much as to wanting to get to know the children here and make it… a fun, safe environment for them. This really feels like home for me and my children, and we are looking forward to coming up some more Puerto Rican rice for the next community gathering, and having a fantastic time. Read More