Waters at Willow Run Apartments

This is my first apartment without roommates and am expecting soon and the process was very quick and easy. Anyone who’s lived in an apartment knows what documents you may need (income, employment, etc.) and if you have access to those things the process should go smoothly for you. All in all it took about 2 weeks to do the application, get approved and pay deposit for unit. It’s very helpful to do research on apartments such as these especially since they are income restricted and have certain... requirements and procedures. I started looking at these in November but these go so fast I was told to wait to apply until closer to move in date. They do go fast but as long as you have everything and keep in touch things go smoothly. Although it’s hard to get someone on the phone, emailing them will get you a better and sometimes a quicker response. The manager Kayla was the main person who handled and help process my application and she was very friendly, helpful and quick with it all. Although staffing was short at the beginning of the year due to Covid-19, they still managed to help me get in a unit at the end of January. Thank you Kayla and Kimberly! The price is affordable and the units are very spacious. The neighborhood is quiet at night and I have no worries about noise or safety. I’m glad I found and was able to move into these apartments and look forward to welcoming my child while staying here. Read More

I would rate this a 0 if I could. This place the staff here is very unprofessional! We did our application got approved. They were lying to us playing us from the beginning getting our hopes up. They said room will be available first week of February then we had to wait it wasn’t ready. Then no one contacted us it was ready then they gave the room away and said first come first serve. Why did we even go through the whole process thinking we were gonna have a place to stay just for a first come... first serve. WASTE OF MY TIME. GLAD I DID NOT MOVE IN HERE. Read More

I have been living here for almost 3 years now. The apartment location are great with easy access to IH 35 and Mopac. Staff members and management team deserves 5 stars for their work and attitude. I always receive fast response from them when I needed maintenance in the apartment. They tried their best to help you with your need.

Sadly I'm moving to different town now, otherwise I would definitely continue to stay here. Thank you for this 3 years !

I couldn’t ask for a better home and the people who live in the apartment are friendly, too!

Finally a place I can call home.
Great staff, great people, great neighbors.
Thank you Manny, Vanessa, Lori, Joann, Rose, Carl and Frank for all the great attentions you bring to all of us.