Bridge at Arella Lakeline Apartments

Live here if you want to use expletives, have high blood pressure, and argue with management.

They do not understand what "normal wear and tear is" you can submit a maintenance request over 20 times for them to fix something, and they "wont have it in the budget," but when you've been submitting that request for over 1.5 years, they've had an opportunity to find it in the budget.

I could not recommend leasing here less if I could. The people who run the place, don't know their head from a hole... in the ground, and this is me churching it up.

Also, incredibly unprofessional, they dont have invoices, they have screenshots and paper receipts. In my experience, that tends to be shady.

Havent replaced any lightbulbs since this management company took over, making the walking environment very dark, and concerning.

They tell you they will have amenities, like a lovely clean pool, and then they take away the pool chairs, make sure the gates dont work, drain the hot tub, and then when you are able to go, there is a tied up contraceptive in the pool. Read More

I lived at Arella Lakeline Apartments from April 2022 to July 2024 and had previously recommended the community to colleagues and friends. Unfortunately, my recent experience with the new management has been extremely disappointing.

Despite referring a friend in January, I have yet to receive the promised referral bonus. Despite repeated requests, the current management has been unresponsive.

Moreover, the community has experienced a significant increase in theft incidents, particularly... targeting Indian residents. This alarming trend contributed to our decision to move.

I was satisfied with the previous management team, but the current leadership has failed to maintain the same level of service and security. Read More

Not a safe place to live, lot of robbery incidents happening into the community and management do not care about it at all. Another issue is the management staff, they are so rude and just simply ignores the maintenance complaints.

I recently had the misfortune of dealing with the worst apartment management I've ever encountered. Not only did they fail to meet even the most basic expectations of a property management company, but they also completely disregarded their promise of providing referral bonuses. It was an utterly disappointing and frustrating experience.

First and foremost, communication with the management team was an absolute nightmare. They were unresponsive and indifferent to tenants' concerns and inquiries... . It's as if they were intentionally avoiding their responsibilities.

Now, let's talk about the so-called "referral bonuses" that were supposedly offered. This was one of the main factors that attracted me to this apartment complex initially. They advertised generous referral incentives as a way to reward tenants for bringing in new residents. However, when my friend successfully referred a me to the apartment, I was shocked to find out that the management conveniently "forgot" about the promised bonus. Repeated attempts to remind them were met with empty promises and excuses.

It's not just the broken promise that bothered me; it's the lack of accountability and professionalism displayed by the apartment management. If they are unable to fulfill their own advertised incentives, it raises serious questions about their integrity and the trustworthiness of any promises they make.

To make matters worse, the management team showed no interest in improving the addressing residents' concerns. It felt as if they were operating with complete apathy towards the well-being of the tenants. It's disheartening to see such a lack of care and professionalism from a company that should prioritize the needs and satisfaction of its residents.

In conclusion, my experience with this apartment management has been nothing short of a nightmare. Their failure to provide promised referral bonuses, combined with their abysmal communication and neglectful attitude towards resident concerns, solidifies their status as the worst apartment management I have ever dealt with. Save yourself the headache and frustration, and steer clear of this place. There are undoubtedly better-managed apartments out there that actually value their tenants and fulfill their commitments.

Wish there was an option to rate less than 1 Read More

I am compelled to share my extremely negative experience with the leasing office at Arella Lakeline. The staff members have proven themselves to be deceitful and untrustworthy, specifically when it comes to the referral bonus and rental payments.

First and foremost, they promised a referral bonus for bringing in new tenants, but when it came time to receive it, they conveniently "lost" the necessary paperwork and demanded excessive proof of the referral. It was clear that they were... intentionally trying to avoid paying the bonus they had promised. This deceptive behavior is utterly unacceptable and shows a complete lack of integrity on the part of the leasing

Do not be fooled by their false promises or fall victim to their unethical behavior. Seek a reputable apartment community where honesty and professionalism are valued instead. Read More