Sanctuary at Jacobs Reserve

Nice apartments, not worth the credit hit that will come after you move out! I was not contacted once,no email, no calls, no mail (and yes they had my new anddress) about owing, was NEVER sent any damage report. A YEAR after moving out I get a notification from CREDIT KARMA saying I was sent to collections! Called the apartment and they conveniently are under new management and cannot give me any information called the collections agency and said I have 2 DAYS to pay and they wouldn’t even tell... me what the chargers were for! Before moving out I called to ask about move out process and I was NEVER told about a walk through by the front office making it seem like they knew exactly what they were doing. When I moved in I never had a formal meeting with any of the leasing agents and had to do everything online and they never did a walk through when I moved in, my move in day a woman came out (to my car) and just handed me keys took less than 5 minutes. I lived there 2 years never was late on 1 payment. Look out for yourself if you live there now because they DO NOT have you best interest in mind, and will try to deceive you! Read More