10/20/25
Roach infested
I really wanted to move into these apartments because the staff seem very professional and helpful when I tour them.
I ended up moving in these apartments and it has been a nightmare. The apartment was given to me extremely dirty. It didn’t even look like it had been professionally cleaned. Plus the unit that they told me I would get was not the unit that they gave me after my lease was signed, which is a bait and switch tactic. The problems really came in after I discovered roaches in my unit.... The infestation got really bad and the city of Dallas had to get involved. I still am battling the roach infestation, and once the city of Dallas got involved, the staff was very rude. I would not recommend these apartments.
Review from Apartments.com
Property Manager at 5225 Maple responded to this review
Thank you for sharing your experience. We're sorry to hear about the issues you've encountered and understand how frustrating this must be. We take these concerns seriously and would like to address them promptly. Please contact our office at 1... 214-634-5225 or 5225maplemgr@willowbridgepc.com so we can work towards a resolution.
Sincerely,
The 5225 Maple Avenue Management Team
