The Citadel

Thank you to the new staff that is very attentive to the property and residents. The new manager and maintenance have made such a big improvement in little time. Connie and JJ are great and take care of our needs and request.

Poor communication, pot smoking neighbors, loud at night, different property managers, bad smells in apartments. Cheap rent but you get what you pay for.

This property advertises as renovations throughout. The unit I was given was not renovated, smells terribly, is not well insulated or sealed. Allows for insects and noise pollution. Has expectation that if something needs repair you will pay cost IE air conditioning and a high electric bill, water leaks and higher water bill and has no regard for the excessive fees. Prior management gave ill informed costs and can no longer be held accountable to them. Any issue raised defaults as it being “an... old property” Do not move here. All rennovations are purely cosmetic. Read More

Pros:
1) Rent is super reasonable for the area.
2) If you call, they usually pick up.
3) The maintenance guys are really nice.

Cons:
1) Lots of turnover. During the 2 years I lived here, there were four apartment managers: Hagit, Alma, Dominque, and Christie. During each transition, maintenance tickets got lost. My downstairs heater died in December, and it took over a month to fix. The downstairs toilet broke and it took over two months to fix. I moved out in May, and didn’t get my... deposit check until August. If you want something done, don’t submit online and don’t leave a message. Just keep calling and emailing the office until it gets done.
2) The units within each building share air ducts, so if your next door neighbor smokes pot or cooks lasagna, you’ll smell it. And if the next unit over gets painted, you’ll smell paint fumes in your place for days. Read More