State Thomas Ravello Apartments

Pests. Unkept grounds and trash rooms. Management doesn’t care. Fire alarms have gone off for years at random and have lasted for hours. It’s a nice apartment in a nice area but you will regret moving in here. Find another building in the area.

I have never written a review like this in my life and would give 0 stars if possible. Trust me when I say this DO NOT MOVE HERE. I have never lived at a place that is so poorly managed as this place is. The fire alarms have been an issue for years and they constantly go off throughout all hours of the day and night. I have tried to contact local management, upper management, fire Marshalls, the Dallas city hall and there has not been any fix. The fire alarm has gone off 13 different times just... over the last two months. There is rusted stagnant water that has been sitting near my unit the last two weeks. The trash has not been emptied in lord knows how long and the trash rooms are piled up with garbage posing health and pest concerns. You might as well just throw away $2k+ a month if you choose to live here.
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I lived hear for a year, and it was horrible.

Pros:
1. Location: location is great, please find any other apartment complex in the neighborhood.
2. The maintenance men are good and hardworking.

Cons:
1. Management: The management is horrible and never takes responsibility for any problems in the building.They will lie straight to your face. When I toured, I was shown the rooftop pool which would be opening soon. It opened 9 months into my lease.
2. Broken elevators: In the 12 months that I... lived here the elevator in my building was out for 8 months. The freight elevator was out the entire time. Any time I would ask management for an update, they would tell me that the elevator would be back up by the end of the week.
3. Flooding: my apartment flooded, and management did nothing about it.
4. Gates/Security: The gates were ofter broken and homeless people come in and hide in the parking garage. Multiple cars have been broken into and management will do nothing about it.
5. Mailroom: Packages can only be delivered mon-fri 9-5, so there have been multiple times where amazon can't deliver a package. Multiple packages have also been lost by management. By the end of my living here, I sent all of my packages to a friend's building
6. Garage: The garage is tiny and there isn't enough room for two cars to pass each other. People frequently scrape their cars on the side walls of the garage. The lay out is also terrible, it takes about 10 minutes to get from the bottom to the top.
7. Parking: My roommate's car was towed from his reserved stop that he pays $50 a month for. Management refused to cover the cost.
8. Double charge for rent: I have been double charged for rent multiple times while living here.
9. Building cleanliness: The building is always dirty, covered in dog pee/poop. The carpets in the hallways smell foul, and there are holes cut out in the dry wall. I was embarrassed to bring people through the building. My unit was filthy upon move in, it had not been cleaned.
10. Fire alarms: Fire alarms would go off randomly throughout the entire building and not stop for at least 45 minutes, so good luck if you WFH. Read More

Ravello is a great place to live really close to downtown Dallas! Been living there since october and I have enjoyed it ever since. I totally recommend this apartment complex to be your next home!

There have been a lot of great amenity updates since I’ve moved in. Still leaves a bit to be desired, but no major complaints. A great property in a great location!