The Fairmount at Oak Lawn

I lived at The Fairmount of 5 years. When I moved out I had one screw hole in the wall where'd hung a mirror. Upon moveout I left the apartment in great shape but was charge ridiculous fees. When I called they told me I was responsible to hiring someone to repair the one screw hold from a mirror as well as replacing the carpet. The unit was left in great shape but they said there was no allowance for normal wear and tear. Be prepared for unreasonable charges and rude management.

This all... accompanied by a complex that struggles to maintain working elevators (they are broken several times a month), trash piles by the trash chutes, and broken parking garage gates weekly. After my stay there I would not recommend moving here. Read More

We are given little notice of our key fobs needing to be updated and if you don't go by that date, you are locked out of your apartment. This time, the office is closed on the same day that the keys expire, so there is no one on site to help until tomorrow. Cortland is trying to cut costs by not having office staff here on random days like a Monday. There should be someone here every day at some point.

I have also noticed something has been going missing from my apartment, which has added so... much stress to living here and not feeling safe.

In the past 3 years my storage unit has also been broken into at least twice.

Also this week the building failed the state fire alarm inspection three times. Read More

My interactions with the front office and maintenance team has been nothing but phenomenal. Eager to assist, courteous and patient.

A safe community at walkable distance to Katy trail and the Cedar Springs strip, with excellent amenities (particularly the gym) and a great management team.

While it’s not always perfect, the management is very hands-on and always willing to listen to concerns and make improvements. I feel that it is the best complex in Oak Lawns. There’s actually only one complex I’ve seen just as responsive and caring of the residents but it’s downtown and they charge double or more what Cortland does and it’s not perfect either. Cortland continuous makes improvements and I see maintenance every single day keeping the community looking great and everything working... . Read More