6/13/25
Verified Renter
When I signed my lease I was in between promotions and so I didn’t receive any offers. Asked the office if I could have the promotion and they said their hands were tied. Also when I got my key at 2pm I asked if I could receive it earlier so I could beat the heat and no I couldn’t. Other than these two incidents it’s been a good experience. Just wish my first expression was more positive.
Review from Apartments.com
Property Manager at West Love responded to this review
Thank you for your feedback. We’re glad to hear your overall experience has been positive, though we're sorry your move-in didn’t start off as smoothly as hoped. While some limitations around promotions and key pickup timing can’t always be adjusted,... we appreciate your understanding and will keep your feedback in mind. We're happy to have you in the community!