4/2/24
Beware of this place!
Management is extremely negligent and unprofessional. From the moment I first stepped into the unit, it was evident that the previous tenants had not cleaned it before moving out, and it seemed as though the management did not bother to inspect the unit before renting it out again. There was a strong stench of cigarettes and mildew throughout the whole apartment and the overall level of filth was shocking. There was black mold on the ceilings of both bathrooms. There was rotten dog food and a... bloody kleenex in one of the closets, among other belongings left behind! The washing machine had lots of visible grime and buildup, and socks were left behind in both the washer and dryer. The drains in both the sinks and showers were visibly clogged with hair and other trash. The kitchen was also in rough shape, with the inside of the cabinet under the sink being in a horrendous condition. I immediately reported this to the leasing office and had a very unpleasant experience dealing with Khristi, the property manager. She had 0 accountability and lacked any empathy for my situation. She straight up lied and told me that it was cleaned the week prior and that those issues must’ve been missed during their walkthrough(???), and tried to downplay the entire thing. She sent someone to clean the apartment, but the cleanliness is subpar at best. I still feel extremely disgusting and uncomfortable being in the apartment. All the other issues had still not been resolved despite me constantly contacting her and her promising to send maintenance over asap! This has been a nightmare and I definitely regret signing a lease here.
Review from Apartments.com
Property Manager at WatersEdge Denton Apartments responded to this review
Hello, we're sorry to see this review. Please be assured that we are fully committed to addressing all issues raised by our residents wherever feasible. Your comfort and satisfaction are very important to us. Please contact our Resident Services... Department at living@valiantresidential.com so that we may provide you with the best assistance possible.














