9/13/25
Poor service, poor response time, and poor staff
We had an active leak from our washer for 51 days. After many emails and calls we heard nothing. Then after it was fixed, they left our washer in the living area, did not clean up, and never came to fix the mold, rot, and crumbling drywall caused from their delay for the rest of the time of our stay. The apartment was not even move-in ready when we moved in, from a missing drawer to ruined floors. You also don't really feel safe because people are arguing outside at 3:00 A.M.
Review from Apartments.com
Property Manager at The Admiral Apartments responded to this review
We're truly sorry to hear about the experience you've had at our property. Outstanding service and resident satisfaction are our top priorities, and it sounds like we missed that mark. We regret any inconvenience or distress you may have experienced... due to the delayed response regarding your washer leak, clean up issues, and other maintenance concerns. Your feedback regarding safety is particularly concerning as we aim to create a comfortable environment for all of our residents. Please accept our apologies and know that your voice is instrumental in helping us improve.