Mercer Crossing Apartments

Mercer crossing has been my sweet home for last 5 years. Staffs are great, especially Mrs. Q. I am sad to write this review, but this is not right. There has been issues with parking these days. I can’t find a parking place and I am seeing cars are driving around to find parking spots. I had to park my car on the side of the parking area to move my stuffs out from my apartment today. I park my car, left emergency light on, and went to grab my stuffs. Within 5 mins, my car was gone…??? Luckily... there were 2 neighbors who saw what happened and told me that my car was towed within 5 mins of arrival… I am picking up my car now within a hour of the tow, and they are asking for $321. The tow truck guy is there all the time, waiting for an opportunity take your car. My other neighbor said his car got towed 3 times already… I am so sorry about this review Mercer crossing, but you have to change your tow company!!! Read More

No security, gates, or cameras. At first this area wasn’t as bad with crime etc, but it has become increasingly worse. My car was stolen from the property and in hopes that I’d have some restitution I went to the office to inquire about cameras only to be told there are none. When I asked about ending the lease as this is the second police report I’ve filed for theft, I was told it doesn’t matter where you go and my car could be stolen anywhere by the assistant manager. Gates, security, and... cameras would be a great deterrent but MC insists on being a free for all in regards to crime. So if you’re a single woman and you value safety try not to move here or any valiant property because they are a hotspot for criminals due to the unsecure practices of MC.
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The property is not the most secure, had my bike stolen from the garage during my first and was told by the office they won't do anything and cannot help as there are no cameras.
The cars are towed frequently in middle of night, visitor parking is scarce.

The Mgmt has a policy to charge default carpet replacement fees upon vacating, just based on carpet vendor, without verifying if the carpet is dirty or not. Doesn't matter if you lived in the apartment for 3 years. The reasoning given is... illogical, that the professional vendor is expert is making the decision and they go by that.

The amenities itself are not worth the money they charge, certainly not when compared to the neighboring communities. Never seen any activity in the community space.
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The quality of the apartment was fine, but the move out process was horrendous. I passed inspection at move out with flying colors, but then they sent me a massive bill 7 weeks later. Very deceiving and not professional.

Complex is nice enough, maintenence and staff are friendly and fine, but parking situation for guests and residents is absolutely abysmal.

I have had SIX various guests be towed in the three years I've lived here. Seriously, six. Tow trucks literally circle the lot like vultures at least 3-4x a week.

Finding parking as a resident (even on a weekday evening) is insane; seeing residents circle the lot for 15-20 minutes waiting for an available spot to open up. Covered parking is available, but... $40 fees is ridiculous.

Cannot emphasize how much it is not worth moving into this complex. Seriously. If you EVER plan on having guests over, it is absolutely not worth it. Read More