2/20/26
HAD a good run
Lately? Disappointed. When we first arrived in early 2023, the place was clean, all of the gym machines worked, pool areas, common areas (Gazebos) were clean & in good condition. Now? Trash cans are full to the max, garbage spilled everywhere. Now, everything is so rundown, areas of the fence need replacement, and due to this, crime has been making it its way inside the complex.
There’s been a few attempted break-ins, and I’m not sure how many actual break-ins but management is doing nothing... about it. This is all starting end of last year. Phones go unanswered for days, fees go up in price, yet, nothing gets replaced or fixed. Lately it just seems like they let just anybody move in. Disappointed- among other things to say the least, the first 2 years were amazing.
Review from Apartments.com
Property Manager at The Emerson at Forney Marketplace responded to this review
Hello,
Thank you for sharing your feedback. I’m sorry to hear that your recent experience hasn’t matched the positive first two years you had with us.
Regarding the concerns you mentioned—maintenance items, gym equipment, and common-area... conditions—we are actively working through several improvements. Our porter continues to do a great job maintaining the grounds, and we will keep monitoring the areas you referenced to ensure they stay in good condition.
I also apologize for any difficulty reaching the office by phone. That is something we are addressing to improve communication moving forward.
I would appreciate the opportunity to speak with you directly so we can go over your concerns in more detail and work toward improving your experience. Please feel free to contact me at your convenience.













