Junction Crossing Apartments

Horrible management. Dismissive won’t help. My car was towed twice here. Dog poop everywhere. Dumpster always full. Ants and pest problem. Gate to gated community always broken.

Our experience has been overshadowed by apartment management’s dismissive approach to addressing tenant concerns, particularly those involving other residents.

For several months, we had no issues with noise from the apartment above us. However, when our upstairs neighbors brought in another adult and children to live with them, excessive noise—including constant running, stomping, crashing, and banging—began almost immediately. Despite providing detailed documentation of these disturbances,… inlcuding videos, management has ignored our concerns about unauthorized occupants and dismissed the noise as “normal everyday sounds.” This feels like gaslighting.

Management’s offered “solutions,” such as transferring to another unit or terminating our lease, place the burden entirely on us rather than addressing the actual problem. Their refusal to take meaningful action has left us feeling unheard and unsupported. Read More

Excellent Customer Service and Beautiful apartments.

My 78 year old mother has lived at this complex for 5 years and never been late once, new management took over in April and one of the leasing team told her she did not need to sign up for a new portal to pay rent so she paid her rent on the previous management portal, they charged her late fees and served her with a 3 day notice to vacate she went to the office to speak with them, the manager got up and shut her door and then another person told her she would need to call the account manager to… discuss. She went to get a cashiers check and brought it to the office then they returned it and said you need to include the $144 late fee. She lives on a fixed income and cannot not afford to pay any late fees! Pool is always closed, parking for visitors is so limited your visitors have to park outside of the gate on the street, trash is horrible always spilling out on to the parking lot. Management never answers the phone and does not respond to emails. Take your hard earned money where you are valued at! Read More