The Canyons Apartments

The community life at The Canyons is terrific. The grounds are well maintained. The staff is cheerful and helpful. The property is very secure. Maintenance issues are addressed fairly quickly.

However, the actual buildings are 20 years old now. The exterior insulation has degraded, and the serial number of our inside furnace/air handler indicates that it is original to the building (2004). Heater coils become more resistant over time, requiring more electricity. That translates to a HUGE… kilowatt-hour usage in the winter. We had to keep the heat at 65 or below and wear coats inside. The walls are actually cold to the touch on the inside.

We want Lincoln Apartments to replace our old furnace/air handler, which would be more efficient, better for the environment AND more comfortable and affordable for us. So far, we’re not getting support from management about that.

All things considered, this is a great place to live, but you should plan for a MUCH HIGHER UTILITY bill than you may be used to. Read More

Quite and safe gated community. Walk to Clearfork and on Trinity Trails. Good floorplans. Helpful staff and maintenance issues resolved fast. Highly recommend

The apartment listed as available now. I gave them a deposit and it took weeks to process my application. I had to call time and time again and was given excuses each time. They said they were short staffed and received 40 applications daily so they were never sure when they could get to my application. After weeks of waiting, I had to find another apartment. Poor communication, poor staff

I have just been transferred to Fort Worth along with my wife through the Army. We have been looking for apartments for the last two weeks. We found a possible one at The Canyons. We have tried to do a site view on an apartment that we were interested in, oddly enough the Fort Worth. Our first appointment was for 15 Dec. My wife received 3 emails confirming the date and time. When we arrived on the scheduled date, we were told that we did not have a scheduled appointment. My wife showed them… the emails that she received about the scheduled appointment. We were then told that there was a mix up, even though my wife had also called to confirm. The new date was moved to 18 Dec. An hour before the appointment, The Canyons called to reschedule again, to 21 Dec. My wife was told, "because of unforeseen circumstances." My wife was told that if we reschedule for Monday, it would more than likely be canceled again.
I am not sure why the run around. It may be that we are not a good fit because of me being military, or worst-case scenario, my skin color. If this is the level of service just to see an apartment, I am skeptical on the level of service if we actually chose to live at The Canyons. Read More