Tuscany Apartments

I would recommend living at Tuscany Apartments. I moved to Texas almost 10 years ago, and up until recently, I lived there. I’m giving it a 5-star rating based on my overall experience over the years. Was it a luxurious, issue-free apartment? No—but what stood out to me was that when issues did arise, the staff made an effort to resolve them.

Throughout my time there, we had several different management companies, and I never had a problem with any of them. The main ongoing frustration was the… entry gate system. The call-in service often didn’t work, especially last year, which made it difficult to get in late at night without a badge. I also wasn’t a fan of them removing the phone app option for gate access, relying instead on a key card or a not-so-reliable call box. That said, I appreciated that safety and access were always top priorities.

As for the apartment itself, I never had any major pest problems—no rodents and only a bug or two here and there, which I promptly handled myself. The location is one of the best things about this place. Right off I-30, you’re only about 15 minutes from either downtown Dallas or Fort Worth, and just 5 minutes from AT&T Stadium. While the area just around the corner might not be ideal to some, it was never a concern for me since I didn’t have to drive through it.

Another thing I valued was how the office consistently tried to improve the community. The maintenance team was out daily cleaning up the grounds, even when residents left trash just feet from a dumpster. They also hosted regular events for residents—I didn’t attend, but the effort was appreciated. Communication was strong; it was rare that I called and didn’t get someone on the line, and emails were responded to in a timely manner.

When I first moved in 9 years ago, I was paying $795 for a 2 bed, 2 bath apartment—which was a great deal. Prices increased over the years, and at one point I downsized to a 1-bedroom, but I still felt the rent remained fair for the area and amenities.

All in all, Tuscany Apartments wasn’t perfect, but it was home—and I’m thankful for the years I spent there. Read More