The Abram

Staff is friendly and helpful. I accidentally parked in my spot without my sticker and got towed so watch for that! Was my fault. Nice apartments!

Absolutely love my new place.The office staff has been very helpful with the move in . It’s very quite here the property is very clean .

The staff here is tremendous! Thus far the best customer service ever. Cristina and Cynthia are always available and always willing to go above and beyond for their residents. I would highly recommend living here as it’s a very nice and quiet area.

Savoy of Garland would be a great apartment complex if it wasn't so poorly managed. I've lived here 9 months, and we've been through at least 4 managers. The leasing office is a revolving door, which makes it all the more difficult to get problems solved. Here are two of the worst problems I've had to deal with:

(1) They require a non-negotiable $25/month valet trash fee. When I moved in that included trash and recycling, but 1 month later they removed recycling without telling anyone. Since… that time they refused to refund any of my monthly fee, and have made empty promises about restoring recycling, but haven't taken any real action to remedy the problem.

(2) They overcharged me for prorated water and wastewater for months. When I asked to see the master bills and allocation formula, which is a tenant's right under state law, they ignored me. Eventually we discovered they were billing me for two people instead of one. They still haven't paid back the money they owe.

Those are just the worst of a litany of issues I've had to deal with at Savoy. They closed the pool over the 4th of July weekend without any notice; they don't keep the gym clean; they've accepted packages for me before but failed to notify me; and I've had maintenance issues ignored for over a week.

The management is incompetent, and the company puts profits over residents. I recommend you chose another place to live, and avoid this headache. Read More