Trailwinds Grapevine

I’ve lived here for about 6 months and I’m disappointed to say the least.
My biggest issue with the complex is parking is just absurd. I’ve had nights where I’d come home and have no absolutely no parking. I’ve been on the waitlist to get reserved parking since I’ve moved in and I’ve heard nothing. When there is no parking they tell you to park on the side of the highway. Prople will park in handicapped spots just to be inside the gates.
Speaking of gates, they never work but that seems to be… an issue with most complexes so I’ll give them Grace there. But if that’s something you’re weary about, just know the gates are almost always open.
This is also one of those complexes that overcharges for trash valet and does not take your trash half the time. If they deem your trash too heavy, they’ll leave it and fine you. On the other side of that coin, the property is disgusting. Roaches and wasps are a reoccurring issue and I live on the third floor.
Lastly maintenance is rude and untimely. I’ve had my washer break and it took them 3.5 weeks to fix it. I had to constantly remind the front office to get to my orders and they’d “complete” unfinished work orders. Also something that bothered me when I moved in is they lock your thermostat so you cannot control the temperature at will.
All this being said, the apartment itself is pretty good. The countertops are nice and I like the appliances. Read More