Wildwood Creek

I’ve had a great experience at Wildwood Creek Apartments so far. The evironment is clean, quiet, and well maintained — it truly feels like home. I’d also like to commend Adam for being such a friendly and helpful staff member.

Poor management. Office ignores maintenance requests and sends snarky emails telling residents if they get upset they will ignore any requests. Our unit was not ready as promised on the move in date, yet I still had to pay rent for those days. Water heater broken for 4 days, many other issues we had to repair ourselves. Most recently, had a water leak that was damaging walls and floors... had to turn water off... no response from office or maintenance staff. After 2 days without water, we ended... up repairing it ourselves at our own expense. Multiple vehicle thefts (including one of ours), and regular incidents of vehicles striped of wheels or vandalized. Security gates are broken and open 90% of the time. I would not recommend this complex to anyone. Read More

The only thing they care about is your money. They will raise your rent the maximum allowable by law when renewal comes. I lived there 4 years and had to leave due to the fact I could not afford it. Cheep counters, no installation electric bill was high.

I have lived at Wildwood Creek for about 2 years now. I DO NOT recommend this property due to multiple issues:

1. Move-In - I moved across several states to arrive to an apartment that was not ready for me to move-in. I had signed my lease, and they knew I was arriving on a specific date since I had pre-planned everything. Upon arriving, none of the make-ready had been completed. The apartment smelled like a dog urinated all over it. We had to sit and wait for 3 days until they could get the... floors repaired and replaced and the painting done, etc. My moving company charged me extra since we had to wait before we could move any furniture into the apartment.
2. Mold issues - I have lived in Dallas on/off for over 20 years. When I moved to this property, I suddenly had allergies. I had extensive testing done and found out I am allergic to mold. There is mold coming out of the vents and you can clearly see black mold all over the inside of the duct work.
3. Cracks in the foundation - I mean MAJOR cracks. I found out the people who had my apartment previously had to leave suddenly because the wall of the master bedroom split open and you could see the outside. Also, there is major movement in the foundation - most of my doors will not or cannot close.
4. Open areas under the foundation - when I moved in 2 years ago, I noticed that the back side of my apartment that faces the creek was sliding. They placed French drains in the area that are clogged up now and the entire apartment building is sliding into the creek area. It is VERY UNSAFE. My husband has been in the construction business for over 25 years, and is very concerned for the safety of the residents that live in this building. Also, there are large gaping holes under the building where they did foundation repair and it was never backfilled. After complaining about all of these issues, after 2 years, they finally backfilled those holes. Problem: they didn't NOTIFY me when they were coming and my cat was outside. She hid under the building because she was scared of the workers and they "accidently" buried her. Luckily, I heard her very early one morning and had to get on the ground and physically dig out dirt with my hands and a shovel to unbury her. She was barely breathing. Manager had no empathy.

The property management company is SO CHEAP they won't invest in their own property to keep it liveable and in line with other properties where you pay this type of rent!!!! Read More

Great place.
Great location.
Great Staff.
I have nothing but positivity about living here. Y'all are so accommodating and helpful. Appreciate finally finding an apartment I can call home.