ASPIRE AT 610

I have been a resident of this community for over two years, and until the recent change in ownership and management, my experience had been overwhelmingly positive.

Unfortunately, my interactions with the new property manager, Bri, have been the complete opposite

Since my transfer in February, I have had two registered vehicles, and this arrangement was approved and documented under the previous management. Ana (previous manager) was always courteous and on top of documentation. Since the new... ownership took over, those established agreements appear to be disregarded, despite the fact that they should have transferred with my lease documentation.
I made three separate trips to the leasing office specifically to speak with the property manager, only to be told each time that she was unavailable. When I finally learned she was in the office, I waited about 15 minutes before a leasing consultant came out carrying a stack of unsigned lease templates.

I respectfully asked if I could speak with Bri directly. Her response immediately set the tone for the interaction. She rolled her eyes before saying, "Sure." When I approached her office and tapped on the glass before entering, she looked me up and down before acknowledging me.

Throughout our conversation, I was spoken to in an incredibly condescending manner. Rather than working toward a solution, I felt as though my concerns were being dismissed because they involved agreements made before the current management company took over.

What is even more concerning is that management could not provide me with a copy of my executed lease. Instead, I was handed blank Blue Moon template documents with no signatures, no completed information, and no record of my approved vehicle information. My executed lease, parking addendum, and application.. including the documentation showing that I disclosed and was approved for two vehicles.. were all available in my previous resident portal but have since disappeared. As it stands today, management has been unable to produce an executed lease for my residency.

I want to be very clear that this review is not directed at the leasing staff. They have consistently been professional, courteous, and helpful.
I am owed an apology from Bri for the dismissive, disrespectful, and unprofessional way I was treated. Residents deserve to be heard, treated with respect, and have confidence that their legally executed lease documents are being properly maintained. Read More

This place is absolutely abhorrent. The staff is dismissive and incompetent. Don’t bother calling, texting, or emailing as they will NOT be helpful or respond at all. They invest in the most useless things for “the community,” like powerwashing the parking garage but it still looks the same. Elevators are out for months at a time so keep that in mind if you are disabled, have a pet or a child. They communicate so poorly with the tenants, there are several break-ins in the parking garage. Upon... being confronted, they said and I quote “we can’t promise to keep you safe”. I’ve tried to voice concern politely, I’m the last person to submit reviews, but they are an absolute abomination. Read More

I usually don’t write reviews, but I just wanted to help others find the right place. The leasing staff is amazing and the maintenance crew goes above and beyond. I was having an issue with my fridge. One of the maintenance guys came and was able to fix it same day. Alberto was beyond amazing. Great communication skills and super nice! Would definitely recommend!

They don’t respond to emails, calls, texts, you have to show up and hope they’re in the office! I have spent more nights in the last 2 months staying somewhere else just to get some sleep. The leasing office is completely useless and just collects fees with no remedies for the residents.

I applied to this apartment complex and was denied because my job doesn’t have a direct employer, as you can be referred into the company by anyone. They took my application fee without ever mentioning this as a mandatory requirement beforehand. I've been trying to get in touch with the property manager for weeks—no returned calls, emails, or even a conversation in person when I visited. Extremely disappointed with the lack of transparency and communication. I would not recommend applying here.