Phillips Pass

The front office people are helpful, and some neighbors are amazing. The vast majority of the residents do not care about anyone but themselves. Parking in others assigned (paid) parking, yelling outside at 2 am on a Tuesday, hitting your car with their door or just leaning against it. Cops get called weekly, and you'll see them flying through the parking lot. Dont bring your family here.

I feel bad for others who live on the 1st/2nd floor of A3 style apartments because all you will hear is... your upstairs neighbors, and the living room will be hot all the time because there are no vents. DO NOT live in the A3 style.

Numerous car break ins, wheels being stolen (happened 4 times to others my first year here), and the front office doesn't help with the problem. They say broken down cars aren't allowed on the property, but at any time there are at least 2 cars that haven't moved in months and/or have a sheet over them. The amount they charge for rent isn't worth the headache of living with the residents here. The apartments are nice inside, although there are multiple "landlord specials" you'll find out about quickly.

Look for a different complex that is more reasonably priced in a different area if you want considerate neighbors and a safe place to bring your family. Read More

As a full time government employee, I trusted this complex to be a safe and responsible place for my college aged child to live while focusing on their studies. Unfortunately, the experience has been more stressful than supportive largely due to the consistently poor trash valet services.

The trash pickup schedule is erratic at best. Bags are left sitting in the breezeways for days, creating an eyesore and attracting bugs. There have even been instances where trash wasn’t collected at all,... despite the mandatory valet fee being included in the rent. For students trying to maintain a clean, healthy environment, this is unacceptable.

My child has had to take trash directly to the dumpster more often than not defeating the whole point of paying for this “service.” Management has been unresponsive to complaints or simply gives vague reassurances that it will be fixed “soon.”

If you’re a parent looking for peace of mind while your student lives away from home, I recommend looking elsewhere. The amenities may look nice on paper, but the follow through especially when it comes to basic sanitation is sorely lacking. Read More

If you enjoy surprise roommates, this is the place for you! I’ve been here three months and have named at least five roaches because they’ve stuck around longer than my neighbors. Maintenance claims they “spray monthly” unless that spray is sugar water, it’s not working. I woke up to a roach on my toothbrush and nearly filed a restraining order.

If you enjoy passive aggression and broken promises, this is your place!

Where do I even begin? Living here has been nothing short of a nightmare. The apartment was dirty when I moved in (mystery stains included), and when I politely asked about it, management snapped back with, “Well, you signed the lease, didn’t you?” Excuse me?

I have lived at this property for 3 years and am still happy with the decision to live here. The property management changed but they continue to enhance the property with upgrades. The Leasing Manager and staff- Michelle, Aubrey and Mary along with Maintenance Staff members are professional and personable.