Preserve At Copperleaf

I have lived at this property for a little over 2 years now. Although I was a little worried things would change when management shifted, I can confirm that it wasn’t the case. In fact, it was so much better! I don’t see myself leaving anytime soon.

It’s such a beautiful complex. The leasing staff is amazing, and the maintenance team seem to be on top of everything! The pool is actually BLUE! I’ve never witnessed a complex with such a well managed pool area.

Moved to Houston four years ago and I lived in an apartment complex that had terrible service and maintenance. There were even cockroaches in my walls. But since I moved here a year ago I have had no complaints! The service and maintenance is amazing and my apartment is well kept. There’s a young worker named Jairo that has done a great job with the property. Would not choose to live anywhere else!

We have lived in different apartments since 2010; we can with confidence tell you it all comes down to the Management and by far Heather the Community Manager and her Maintenance team are a unicorn.

Before the new owners renamed it Preserve at Copperleaf, it was Cortland at Copperleaf (different owners). She was the Manager when it was still Cortland and was Brilliant. When the new owners took over, at first things seemed gloomy - Poor management and the like (the list is too broad to be listed… here)

We, the tenants had Zero confidence and the new owners knew it. (After several complaints)

A few months later Heather was brought back as our “New” Manager again. Like I mentioned before she is a Unicorn.

Ever since she was brought back things became wonderful. Maintenance team has always been quick and prompt to respond to our requests within 24hrs or less.

The front office staff is always friendly, professional, and attentive to our needs. They have always made sure the place is clean with cut grass and power washed areas etc. We have never felt safer and more at home. Read More