Serena Heights

17103 Imperial Valley Dr, Houston, TX 77060

Last Updated: 1 Day Ago

(6)

Managed By

Monthly Rent: $635 - $1,913; View Fees and Policies
Bedrooms: 1 - 21 - 2 Beds
Bathrooms: 1 - 21 - 2 Baths
Sq. Ft.: 607 - 840 sq ft

Pricing and Floor Plans

0505-A5

$635 - $1,622

1 Bed, 1 Bath

, 607 Sq. Ft.

Show Floor Plan Details

2 Available Units

Unit

Price

Sq. Ft.

Available

016

$635

607 Sq. Ft.

Now

010

$670

607 Sq. Ft.

Oct. 5

0505-A6

$780 - $1,469

1 Bed, 1 Bath

, 631 Sq. Ft.

Show Floor Plan Details

2 Available Units

Unit

Price

Sq. Ft.

Available

087

$780

631 Sq. Ft.

Oct. 10

079

$791

631 Sq. Ft.

Oct. 10

0505-A9

$728 - $1,726

1 Bed, 1 Bath

, 643 Sq. Ft.

Show Floor Plan Details

1 Available Unit

Unit

Price

Sq. Ft.

Available

188

$728

643 Sq. Ft.

Now

0505-A8

$817 - $1,825

1 Bed, 1 Bath

, 681 Sq. Ft.

Show Floor Plan Details

1 Available Unit

Unit

Price

Sq. Ft.

Available

014

$817

681 Sq. Ft.

Now

0505-B3

$935

2 Beds, 2 Baths

, 817 Sq. Ft.

Show Floor Plan Details

3 Available Units

Unit

Price

Sq. Ft.

Available

216

$935

817 Sq. Ft.

Oct. 5

114

$935

817 Sq. Ft.

Oct. 5

102

$935

817 Sq. Ft.

Oct. 10

0505-B2

$910 - $1,913

2 Beds, 1 Bath

, 840 Sq. Ft.

Show Floor Plan Details

1 Available Unit

Unit

Price

Sq. Ft.

Available

058

$910

840 Sq. Ft.

Now

* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.

Details

Property Information

Built in 1979
310 units2 stories

Fees & Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

One-Time Basics

Due at Application

Application Fee Per Applicant

N/A

Due at Move-In

Administrative Fee

N/A

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Matterport 3D Tours

Explore Commute Options

Drive Time

Walk Time

Bike Ride Time

Public Transit

Property Highlights

1st Floor
2nd Floor
Ceiling fan
Ceramic upgrade
Close to Street
Corner Units
Far From Street
Heating systems Electric
Metal fence balcony
Metro Stop View
On-call Maintenance
Online maintenance portal
Online rent payment
On-site management
Open Balcony
Parking Lot Proximity
Pet-Friendly
Pool View
Public Parks Nearby

Apartment Features

Air Conditioning
Cable Ready
Carpet
Ceiling Fans
Dining Room
Dishwasher
Disposal
Heating
High Speed Internet Access
Kitchen
Microwave
Range
Refrigerator
Security System
Tub/Shower
Vinyl Flooring
Walk-In Closets
Washer/Dryer
Window Coverings

Community Features

Business Center
Controlled Access
Courtyard
Laundry Facilities
Maintenance on site
Package Service
Pool
Property Manager on Site
Spa
Utilities Included
Walking/Biking Trails

Map of Serena Heights

Area Scores

Walkability

Moderately walkable

Transit

Good public transit

Driveability

Very drivable

Bikeability

Fairly bikeable

Scores provided by

Soundscore

Active

Scores provided by

Transit

Airport

George Bush Intcntl/Houston

9 min Drive

Airport

William P Hobby

42 min Drive

Moving to Greater Greenspoint, Houston, TX

Shopping Centers

Shoppers will appreciate Serena Heights proximity to Greens Road Plaza and Greenbriar North Center. Greens Road Plaza is 0.3 miles away, and Greenbriar North Center is within a 13 minute walk.

Commuting

With a TransitScore of 60, Serena Heights has good public transit, including 4 transit stops within 14.2 miles. Transit options include Northline Transit Center Hcc Sb and Melbourne North Lindale Sb.

Airports

Living in Greater Greenspoint provides easy access to George Bush Intcntl/Houston, located just 10 minutes from Serena Heights. Another nearby airport is William P Hobby, located 27 miles away.

Local Education

Primary and Secondary Schools

Eckert Elementary School

Grades K-5

Public

De Santiago Ec/Pre-K Center

Grades PK-5

Public

Teague Middle

Grades 6-8

Public

Davis High School

Grades 9-12

Public

Second Chance Technology Edge

Grades 9-12

Private

Davis Ninth Grade

Grades 6-12

Public

Sweetwater Christian School

Grades PK-12

Private

Colleges and Universities

School	Commute Time (Distance)
Univ. of Houston, Downtown	Drive: 21 min (14 mi)

About Serena Heights

Serena Heights in Houston, TX offers comfortable apartment living with on-site laundry facilities and responsive on-call maintenance. Residents can enjoy a shimmering swimming pool on the property, and the community is pet-friendly. Public parks… nearby provide easy access to outdoor recreation and green space. Serena Heights combines practical conveniences with leisure options in a well-located neighborhood.

Serena Heights in Houston, TX offers comfortable apartment living with on-site laundry facilities and responsive on-call maintenance. Residents can enjoy a shimmering swimming pool on the property, and the community is pet-friendly. Public parks nearby provide easy access to outdoor recreation and green space. Serena Heights combines practical conveniences with leisure options in a well-located neighborhood.

Serena Heights is an apartment community in Houston, TX

Contact

Property Address:

17103 Imperial Valley Dr,
Houston, TX 77060

Phone Number: (346) 658-2132

More Information:

View Property Website

Office Hours

Sunday Closed
Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 5:00 PM

Renter Reviews

For Serena Heights

1.5

6 Ratings & Reviews

1/24/22

Management don't reply to customers

Don't let residents know about water shut off and any maintenance issues and have no one answer phone calls on office or maintenance over the weekend

Review from Apartments.com

1 Person Found This Helpful

Property Manager at Serena Heights responded to this review

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you've experienced regarding communication and response times from our management team.

Ensuring timely communication and addressing maintenance issues… promptly are top priorities for us. We are actively working to improve our communication channels and response procedures to better serve our residents, including providing advance notice about water shut-offs and keeping residents informed about maintenance issues.

We take your feedback seriously and are committed to enhancing our services. If you have any specific concerns or require immediate assistance, please reach out to us directly. Your satisfaction is important to us, and we appreciate your patience as we work to improve our processes.

Thank you for choosing to be a part of our community, and we look forward to addressing your concerns and providing you with a better experience.
6/30/16

Worst nightmare Ever!

Don't touch the fire unless you want to be burned. I read the terrible reviews about this place online, and I was warned, but I didn't listen. I even flew from Chicago where I'm from, and did a walk through. This place is like living in a 3Rd world country! Garbage overflows, and it's the first thing you see when you come in, very unsightly. When I first moved in I had to sleep in the middle of my living room floor, because the place was infested with bugs, roaches. I cried so hard, like what… have I gotten myself into. I had to sleep in my car. Karen was the manager then, and they had an exterminaterror come out, and I went to home Depot to get some bug remover I researched online, and they reimbursemed the money I paid for in my rent price. The microwave was filthy, So Karen replaced that as well, and honestly that was the best gesture I received from this place. Shortly after Karen left, I'm sure she figured out what a dump this place was, and couldn't manage anymore. The workers are untrained and unskilled. They have the same person who picks up trash, fix your ac, toliet, and what ever else is broken. That's like have my doctor, do my makeup, laughable at best. Management is the worst, very unprofessional, they are worse than children. Your concerns are not their issue. Period. They have a dismissive attitude, they take no ownership or accountability for their actions or the workers mistakes. My toliet over flowed and made a huge disaster, the water fell on the neighbors head below me, and this was after the workers came in to fix the issue. My air conditioner has been broken over 10 times, and the thermostat has been replaced 3 times, all in the course of a year. As soon as my lease is up, I'm running. Also Greenspoint flooded so badly this year, cars submerged in water, avoid this area at all cost. Yes the rent is a little less expensive, but there's a reason why, it's a headache, it's like pulling teeth, it's a fight you're not going to win. I have never had any issues with my neighbors, however guys hangout in the parking lot on occasion, which doesn't bother me, but they drink beer and leave beer cans every where like tree bushes and other odd places. And the kids run around with no shoes on, and that bothers me a lot. They walk in trash with no shoes on. This place over all gets worst by the day. This has been my experience, although I realize everyone will have their own.

Review from Apartments.com

20 People Found This Helpful

Property Manager at Serena Heights responded to this review

We apologize for any negative experience you had in the past. However, we have thoroughly reviewed our records, and we do not have any documentation or records from that time in 2016. It's possible that there may have been changes in management or… ownership since then, and we want to assure you that we take all feedback seriously and continuously strive to improve our property.

Since that time, we have implemented various changes and improvements to address maintenance issues, cleanliness concerns, and overall resident satisfaction. We have also enhanced our management team and maintenance staff to ensure a better living experience for our residents.

If you are considering revisiting our property or have any specific concerns you would like to discuss, please feel free to reach out to our management team. We value your feedback and are committed to providing a positive living environment for all our residents.

Thank you for sharing your experience, and we hope to have the opportunity to show you the positive changes we have made since then.
6/23/16

i didnt like it

I used to live here and I moved it was not a good place to live they were small and nothing really fit the people never come to fix things and the always charged me fees all they want is money they were really bad .

Review from Apartments.com

6 People Found This Helpful

Property Manager at Serena Heights responded to this review

Thank you for sharing your experience from 2016. We apologize for any negative experiences you had during your time here. Since then, we have made significant changes to improve our services and overall living experience for our residents.

Under new… management, we have implemented more efficient maintenance protocols to ensure that issues are addressed promptly. We have also reviewed our fee structure to ensure fairness and transparency for all residents.

We understand that past experiences may have been challenging, but we are committed to providing a better living environment for our residents. If you ever consider giving us another chance, we would love the opportunity to show you the improvements we've made.

Thank you again for your feedback, and we wish you all the best in your current living situation.
2/28/16

Unfair changes

My family of 3 and I lived at Amherst for 4 years. We loved the apartments and the location is awesome the people are friendly and it's close to everything. Management was great and things if broken get fixed in a timely manner. When we moved in we saw all kinds of dogs being walked by their owners and no problems at all. Me and my family decide to get a dog because my daughter wanted one. All of a sudden a new owner comes in decides to change everything and your dog can't be over 30 lbs. Why… couldn't they tell us this when we moved in. I paid $1000 dollars for my dog and I paid the $300 deposit they wanted me to pay for having a dog. Now they're telling me all of a sudden I have to either get rid of my dog or move out. How unfair is that of course I'm not getting rid of my dog. If you decide to move here just be sure to read the fine print and ask if they're planning on making changes before you sign anything.

Review from Apartments.com

13 People Found This Helpful

Property Manager at Serena Heights responded to this review

Thank you for sharing your experience with us at Amherst Apartments back in 2016. We appreciate your positive comments about our community and the location.

We understand your concerns about the changes in pet policies, particularly the weight limit… for dogs. We want to clarify that as of 2024, we don't have any records or information regarding the specific policies or events you mentioned from 2016.

Our current policies and procedures are designed to ensure a comfortable and harmonious living environment for all residents and their pets. We strive to communicate any policy changes clearly and in advance to minimize any inconvenience to our valued residents.

We apologize if there was any confusion or lack of communication regarding pet policies during your time with us in 2016. We value your feedback and would like to address any ongoing concerns or questions you may have.

Please feel free to reach out to us directly so we can discuss this matter further and explore possible solutions together. Your satisfaction and comfort are important to us, and we want to ensure that you continue to enjoy your experience at Amherst Apartments.

Thank you for bringing this to our attention, and we look forward to hearing from you soon.
7/23/15

Gem in the valley

These apartments are a nice little gem in the middle of a busy area. There is a strong family environment and neighbors are friendly. The staff is personable and follow-up on any work orders. There is a wide variety of stores within walking distance and ample metro service.

Review from Apartments.com

24 People Found This Helpful

Property Manager at Serena Heights responded to this review

Thank you for your positive review from 2015! We are delighted to hear that you enjoyed your experience at our apartments back then, and we're even happier to let you know that we've continued to improve and enhance our property since then.

We are… committed to maintaining a strong sense of community and providing excellent customer service to all our residents. Our staff works hard to ensure that work orders are promptly addressed and that everyone feels welcome and valued.

The convenience of having a wide variety of stores within walking distance and ample metro service is something we take pride in, as we aim to provide a comfortable and convenient living environment for all our residents.

We appreciate your feedback and look forward to continuing to exceed your expectations in the years to come. If you ever have any questions, concerns, or feedback, please don't hesitate to reach out. Thank you again for choosing our apartments as your home!

Serena Heights Gallery

1 dormitorio, 1 baño - 743 pies cuadrados - Cocina

1 dormitorio, 1 baño - 743 pies cuadrados - Sala de estar

1 dormitorio, 1 baño - 743 pies cuadrados - Dormitorio principal

1 dormitorio, 1 baño - 743 pies cuadrados - Baño principal

2 habitaciones, 1 baño - 840 pies cuadrados - Cocina

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Pricing and Floor Plans

0505-A5

0505-A6

0505-A9

0505-A8

0505-B3

0505-B2

Details

Property Information

Fees & Policies

One-Time Basics

Due at Application

Due at Move-In

Dogs Allowed

Cats Allowed

Matterport 3D Tours

Explore Commute Options

Property Highlights

Apartment Features

Community Features

Map of Serena Heights

Area Scores

Transit

Moving to Greater Greenspoint, Houston, TX

Shopping Centers

Commuting

Airports

Local Education

Primary and Secondary Schools

Colleges and Universities

About Serena Heights

Contact

Renter Reviews

Management don't reply to customers

Worst nightmare Ever!

i didnt like it

Unfair changes

Gem in the valley

Serena Heights Gallery

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