The Briarly

Things are constantly broken, the hallways smell like weed and people are getting their cars broken into and there's no cameras covering the cars being robbed in the "secure parking garage". Elevators broken, garage entry gate broken, trash shoot broken, key fob readers have been broken for weeks, not letting us access the property from outside (they just fixed them after weeks)

This was a huge mistake. Place is terrible.

I rarely leave reviews, but I feel this is important for anyone considering moving here.

The walls are extremely thin. You can hear neighbors use the restroom, flush toilets, talk on balconies, and have normal conversations word-for-word. If you value peace and privacy, this is not the place for you.

I unfortunately lived next to and above/below nightmare neighbors. My next-door neighbors blasted music so loudly my wine glasses rattled in the cabinet. My downstairs neighbor turned his unit... into what felt like a nightclub — my floors and bed vibrated nightly around 10 p.m. I called HPD non-emergency twice.

I submitted multiple complaints, recorded videos, and emailed the leasing office numerous times. While management did speak with the neighbors, the issue was never resolved. As soon as they left, the music would go right back up. Verbal warnings clearly carried no weight. Lease violations or fines may have been more effective.

I escalated the issue to corporate management and was repeatedly told, “Someone will reach out.” No one ever did. That lack of follow-through made me feel unheard.

The property has also dropped from a 5-star rating to around 4 stars in just a few months — that doesn’t happen without reason.

I hadn’t even lived there a full 30 days before deciding to leave. Although I was prepared to pay the termination fee, I was still required to give a 60-day notice and was charged over $7,000. Paying two additional months of rent for an apartment I wasn’t living in felt excessive.

The only way this property will improve is by properly insulating the units or strictly enforcing quiet hours with real consequences. Verbal warnings alone are not effective.

I hope this helps someone make an informed decision. Read More

Nice place, great amenities (My favorite is the business center), and I adore my apartment. I relocated to Houston from Atlanta on a very short notice for work and the ladies in the office made my transition smooth!

Maintenance is always timely, apartments is quiet, staff is nice and helpful.

I’ve enjoyed living here so far. The hallways, common areas, and the overall complex are very well maintained which i appreciate it! Maintenance request are handled fairly quick and the office team are easy to reach. No complaints.