5/28/25
Verified Renter
I am staying in creole on Yorktown for more than 4 years now.(previously in different apt) I loved the place because it was cost effective, location, it's amenities and quality services. But from the last year when new leasing companies took over, the service has been degraded a lot.
1. There is no cleanliness in common places.
2. Most of the time elevator is down and had complained multiple times .
3. Some of the people are not abiding any community rules like trash disposal, cleanliness or ... washing car inside the common parking space, keeping fire grill on patio but no strict action /fine has been taken. I have addressed such issues to concerned team but still no action has been taken.
4. There is no security here, fire in garage, main gates are kept often, outsiders are coming and trying to break cars an laundry machines and the list goes on.
5. Pools are not clean and most of the times are closed.
6. Maintenance takes time sometimes even many days.
7. Water leakage problem from roof top or bathroom.
8. No CCTV inside the campus. My trash can was also stolen when kept outside.
9. Due to lack of cleanliness , roaches are there.
10. People are smoking and throwing cigarettes here and there , marijuana smell in the evening time.
I used to recommend this place to my friends and colleagues but now I won't do it again.
Review from Apartments.com
Property Manager at Creole on Yorktown responded to this review
Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make... it right!
