The Riviera at Clear Lake

I’ve lived here since october and we’ve had so many issues. I came back from a trip and my whole bathroom was flooded from a leak in the ceiling. They patched it up but left the mold. A couple weeks later the mold just got worse and i’ve contacted them multiple times and they say they’re going to put a work order in. Well a little time later there was another leak in the ceiling in a different place. I called and they said the same thing. They’ll put in a work order. They finally sent someone... over and he looked at it and said he would come back tomorrow. Never showed. So we called again and once again they said they would put in a work order. So finally my boyfriend called and asked to speak to a higher up and they put the property manager on the phone. She said she would come do a walk through at 230 that day. 230 hit but it was raining so i wasn’t too upset, she didn’t show until 5 o’clock. Did the walk through and said they would have to fix the upstairs neighbors first but they would come asap. It’s been 2 weeks and nobody has came. Not to mention the bugs. We called about bugs multiple times as well and they said they would put us on the list for pest control and that took months. They finally came when the property manager did and only sprayed behind the fridge and it hasn’t been any better. The new management haven’t made any changes. Do not recommend moving here.
Read More

Great staff. Maintenance staff respond quickly to requests.

I lived here for 1.5 yrs and it sucked. I have terrible allergies that started when I started living there and I moved out 6 months ago or so and I'm still dealing with it. The entire master bedroom ceiling fell and I saw mold in the vents and that is how I found out I was living in mold for 1.5 yrs. Don't live here. Please don't.

I am seeing a lot of changes since a new company took over - they are cleaning up laundry room, pool, walkways and making repairs, they put in cameras, some roofs and apartments were repaired so it seems they are upgrading.

I've been here at The Riviera at Clear Lake for about (2) two years and new management as brought a smile back to me as if I moved in for the 1st time!
Thank you very much for all that you have done here.