Volterra at Westlake

I am currently looking for an apartment for a client relocating from out of town. Stop by this property, and as soon as I walked in, I was greeted by a hello from everyone in the office. Keep up the good work, guys!!

The new management is the worst I’ve ever seen. After getting my car towed and money stolen out of my car just for going to the mailbox to pick up my package. The manager’s first thing she said was you shouldn’t of parked there… well tell me where else can I park after all the parking spots are taking and your picking up your mail at 11 at night and everything is dark with no security? But wait there’s more if you have more then one car you have to pay a fee if not you’ll get towed if you have… friends that like to come over expect for them to be able to park 7 times in the parking lot after that it will get towed. Lights all thru the hallways are not working so safety is not one of their responsibility’s. They want to charge you for everything here. I pay for my trash to be picked up well they will pick it up when they feel like it. But if you don’t have your bin in by a certain time you’ll get a $25 infraction. Electricity keeps going out. My washer and drier has been working on and off for a year and still can’t fix it. Trash everywhere cars getting broken into rims getting stolen. My catalytic converter got stolen and I didn’t even get a response other than we are not liable for what happens to your car. You’ll regret moving here I swear. Read More

They don’t understand their own contractual obligations and agreements.

Worst apartments I’ve ever lived at , definitely don’t recommend. Your car will get towed for anything , one of the maintenance guys literally creeped me out and I didn’t even feel comfortable going to the pool because he would always stare me down & then when I moved out he got my number somehow and texted me ??!!! Also they are trying to charge me months later afger my balance in my account said $0 for monthsss and they claimed they emailed me prior . Someone also tried breaking in to my… apartments at 2am one day and they broke the back sliding door & one of the guys that worked there said he would fix it for free and now I have a $400 damage fee and they won’t even reply and tell me what it’s for!! And I’ve asked for regionals # at least 10 times and they won’t send it to me. It’s a whole joke Read More