6/3/26
Verified Renter
Maintenance requests doesnt have a specific timeframe or deadline, even with safety, pest, and or urgent matters. Things that should’ve been in place before move in , you’ll likely wait for it to get done.
Review from Apartments.com
Property Manager at The Glen responded to this review
Hello Miracle, Thank you for your feedback. We recognize the significance of timely maintenance, particularly regarding urgent issues, and we regret any inconvenience you may have encountered. Your input is important as we work towards enhancing our... services and improving our response time. If you have any outstanding repairs that need to be addressed, please let us know and we'll be happy to work with you on a plan for resolution. We're here to help and look forward to turning your experience into a positive one. - The Glen at Lewisville Team










