Mission Fairways

I've called 6 times and no one answers the phone. It's unprofessional and a really terrible sign that they are not available to help anyone.

Since moving here, I have absolutely loved it. The community is peaceful, I know my neighbors, and the complex provides all the luxuries of high-end apartments without the excessive costs. The spacious layout is perfect for us, and living here has allowed us to save money. This apartment complex has truly been our best investment, giving us the stability to settle down without the stress of frequent moves.

The maintenance team is exceptional—10 out of 10—and the office staff is always friendly... and welcoming. Whenever I have a question or need assistance, they are happy to help with kindness and enthusiasm. My family and I truly love living here. Read More

I do not know who is writing these reviews. It has to be someone from the office. Please BEWARE. This place has been under new management since February of 2018 and I swear it has went downhill ever since. The security gate was broken for over a year. The only reason that it got fixed is because is was a strong armed robbery on the property that occurred a month or two ago. The property always has trash on it. It's like these new young tenants just throw their trash on the ground and keep... moving. The maintenance men are a joke. They do the bare minimum. They do not clean the pool or the laundry room area. The hallways have only been cleaned once since they have taken over the property. There is bird nests and bird poop all in the hallways, dirt, trash , etc. The mail room is always nasty. Garbage is all round the dumpsters and it's really ashame. The old management use to enforce the patio policy. Only patio furniture was allowed on the patios. This is not the case anymore. Old couches, mattresses, boxes, lazy boy chairs and everything that is not patio furniture is permitted now. It just looks a mess. The office manager is either nasty herself or just does not give a care. She never tours the grounds unless she is showing an apartment. They are renting to anybody that can show them that they have their deposit money. Anything just to fill the units up. After hours it's loud. It's a police officer on the grounds but he doesn't do anything. Matter of fact if you call him you will get his voice mail. I believe he is only here for the discounted rent. The pool area is also a disappointment. Not only is it not cleaned on a regular basis by maintenance but individuals send their kids over unsupervised and the children leave their trash, clothes, socks and shoes all around the pool area and management does nothing about it.
Living here is not worth the money that this property is charging. I moved here because of the way that the grounds were kept and the fact that is was a smaller property setting which made it more cozier. As I stated before I don't know who is giving these reviews and maybe this is the living standards that they are use to & are okay with it but I am not. Read More

Unfortunately, my most recent stay at Mission Fairways (8/23/2017 - 4/3/2018) was not as pleasant my first time living there from (2007-2010). I'd like to begin by sharing my experience under Pinnacle Living Management. The communication with the leasing staff was overall poor and that ranges from returning calls, emails or face to face contact. When I came to discuss renting, the leasing staff did not disclose the new fees that were associated with renting (trash, trash fee, satellite dish fee,... gate control fee, security fee) UNTIL a lease was signed. These fees were not a part of my leasing experience back in 2007. When future residents (returning or new) is inquiring about renting, it is best to discuss not only the rental price BUT the fees as well. This prepares potential residents for additional cost that are required during move in. People shouldn't scramble to move funds around so promptly.
Secondly, my unit had severe water damage in baseboard and holes in the floor which was not repaired prior to move in. Even when I requested new carpet, there was not even a discussion. A simple "um, no - it's been cleaned". These photos were also emailed at the request of the leasing staff. Nothing was done about the concerns reported in the inventory list.
My third concern is the amount of trash that floated throughout my area of the property daily. Shockingly - one of the fees mentioned previously was a $25 trash fee. This fee was for the property to take the resident's trash to the dumpster. Residents are REQUIRED to pay this $25 fee to have "courtesy trash service", but I pick up trash from other residents that blew to my door. Why not give residents an option. I've never been to/heard of a property where they require residents to pay someone on the property to take out their trash. It could make a resident feel uneasy about someone handling potential private information or just the hours of trash pick up period. The City of Mesquite has trash services and residents are paying double...for the same service.
I thought returning there would give me a sense of peace while searching for a home since that could be stressful, but all I could reflect on was leaving quickly. Regarding a recommendation of this property, I would share my experience and allow the person to decide for themselves. While my experience was less than favorable, that doesn't mean I would deny someone else a better opportunity. Read More

I would recommend these apartments because I love the area, it's convenient and meets my needs. I would not recommend these apartments because the price is too high. I've recommended a friend who lives in Carrollton; she's stated it's to expensive.