Encore at Home Town Apartments

As far as apartments go, it's an apartment. What you have to remember is that the office personnel really don't have much control on decisions and how the complex is to be run or where the monies are spent, those are mandated down from corporate. The Team you interface with at Encore at Hometown, Marcia, Shaylee, Mark, Andrew, Jessie and Kelvin, do their very best with what corporate gives them. Every time I walk into the office there is always a friendly greeting from Marcia and Shaylee!… Positive attitudes, pleasant demeanors, smiles and how can we help is what the entire team at Encore at Hometown delivers! Read More

We have lived here 5 years, this is the 4th mgmt company and new owners!
The management is the worst yet!! As a matter of fact the mgr could not take the unhappy residents complaints about all the issues that have happened since they came on last fall, and she walked off the job last week, the leasing mgr just quit and we are praying new manager can get things back in shape!
Dog friendly?
Yes, if you love walking the stairs where piles of dog crap are left by residents and staff had done… nothing to get this problem under control!
There is a dog park and bags are provided yet residents continue to let their dogs crap any and everywhere ( yes we need more responsible pet owners/ residents) BUT management has been absent on the issue!
There is no smoking on property allowed but we constantly smell cigarette smoke in the building! The landscape used to be beautiful and well maintained and now it looks terrible! One of the “temp” maintenance guys will barely tap on the door and suddenly he’s turning a key to enter the apartment and doesn’t wait for a reply or for residents to open the door! Much bigger issues abound; but too much to write here!
I’ve spoken to the regional mgr in the Spring and sent messages to Corporate but things have gotten worse rather than better!
There are many nice communities and new apartments to choose from, don’t choose Encore!!! Read More

New management is awful! I’ve been here 3 years in November and they took over 3 THREE MONTHS AGO and I’ve received a Notice To Vacate in 3 days for being frustrated with all the issues and problems on property, truly concerned!
63 years old, very fixed income, NEVER BEEN WRITTEN UP NOR HAVE I EVER BEEN LATE ON RENT, EVER! Auto pay for 3 years and most of time I’m prepaid! Like right NOW, PAID THRU SEPTEMBER 2018.
THREE DAYS TO GET OUT AND MOVE FOR ASKING TOO MUCH OUT OF MANAGEMENT, INCLUDING… CORPORATE OFFICE ?? Read More

Don’t waste your time or money here. The staff does not care about anything going on. People are drunk at the pool with glass every night. Screaming & cussing. I can’t even see the pool from my apartment but I can always hear the craziness. If you call security, nothing happens. Bottom line, rent anywhere else but here.