Custer Park

Bugs, foundation problems (a lot of bad cracks, doors don’t shut properly), A/C never keeps up in the summer (currently sitting in an 80 degree apartment even though maintenance has come out for this 3 times in the last week), maintenance regularly completes service requests without actually fixing anything.

Management is very very rude. Quality of work by new management is degraded, A LOT.

I like our apartment layout, and things are in good shape. Note: another apartment I looked at before I moved in (years ago) wasn't in as good of shape, so you may need to be discriminating. The apartments are older, and I've had some electrical and plumbing issues, but the staff is quite responsive via a great on-line ticket system. I have had to call them out multiple times sometimes, but they eventually get to the bottom of the issue and get it fixed.

The office staff is friendly and… communicative. The maintenance staff keeps the grounds well. The parking is fine. There are two pools (only 1 open right now via on-line 1hr reservations) and two laundry rooms. The two gates allow access to either Custer or Parker--although you might have to U-turn or turn left. The nearby stores and driving distance to either east or west Plano and I-75 are great.

And, the nearby library, parks, creek, trails, and city rec centers are all awesome! Read More

My roommate and I have been here for half a year and we rarely encounter any issues. When we had issues then we will request maintenance or pest control and they settled it quickly. I think it’s good for first time apartment.