6/12/26
Major Build Quality Issues
I would look elsewhere for an apartment.
There are plenty other apartments in the area that you will be glad you picked instead of Livano.
First, the unit, the build quality leaves a lot to be desired.
The most important is the A/C which is HORRIBLE, we have a 2br and keep the thermostat at 69 all day, when the afternoon sun shines in our apartment gets up to 74 degrees (with windows and blinds shut and without running stove/oven) called maintenance multiple times and the response is “it’s... blowing cold.” Unless you like sleeping warm, I’d recommend living elsewhere .
The electrical is subpar, the lights will flicker and pulse when you run a vacuum or turn too many switches on or run the bedroom fans. Even the shower lights flicker the entire time the showers are running which is super annoying.
Second, is the facilites themselves.
The elevators go down way more often than is acceptable and they will be down days at a time. The fire alarms go off for no reason a few times a month. The pool has been closed for months with nothing but excuses from management. The breezeways go in cleaned with stains and cobwebs and the stairwells are even worse.
The train:
They will tell you when you tour that the city is trying to get the train to stop blowing the horn in city limits, I’m sure that’s true but until that day comes you’ll be stuck with it. Beware, it comes at least 3-4 times during the day and at least 2-3 times after 9pm. The train horn is LOUD. Do not be fooled, it doesn’t bother me much as a heavy sleeper but it is annoying during the day.
The management is nice and they are helpful. The internet is super fast and mostly reliable (gone down twice in 5 months). The gym is ok and the indoor/outdoor workout area is a nice touch. No issues with parking lots filling up. The electric car chargers are few and far between and don’t always work. The registration with Spartan Parking is annoying and takes forever but management is terminating their contract so hopefully the next towing company will have a better process.
Overall I like my unit and I don’t mind living here, but the A/C and electrical issues drive me nuts. Unfortunately there’s no fixing either of those issues because it has to do with the way these apartments were built. If you don’t care about that stuff I would say the location is great and you’ll love it!
Review from Apartments.com
Property Manager at Livano Prosper responded to this review
Thank you for taking the time to provide such detailed feedback about your experience at Livano. We truly appreciate both the positive comments about our team, location, internet service, fitness amenities, and parking, as well as the concerns you... have shared.
We are sorry to hear that certain aspects of your experience have not met your expectations. Resident comfort is extremely important to us, and we understand how frustrating ongoing concerns related to apartment temperatures, electrical performance, elevator interruptions, and amenity availability can be. We encourage any resident experiencing maintenance-related issues to continue working directly with our onsite team so that we can evaluate each situation individually and determine whether additional inspections or vendor involvement may be appropriate.
Regarding our community operations, we recognize the inconvenience caused by elevator outages and temporary amenity closures. While some repairs require specialized vendors and parts outside of our immediate control, our team remains committed to advocating for timely resolutions and communicating updates as information becomes available. We also continue to address the overall appearance of our community through routine cleaning schedules and ongoing efforts to maintain the high standards our residents deserve.
We understand that factors such as nearby train activity may influence an individual's living experience, and we encourage prospective residents to consider all aspects of a community when determining the best fit for their lifestyle and preferences.
Thank you again for your honest feedback and for recognizing the efforts of our onsite team. We value every resident's perspective and remain dedicated to creating a positive living experience for all who call Livano home. Should you wish to discuss your concerns further, we invite you to contact our management office directly at 469-731-8271 or manager@livanoprosper.com
Livano Prosper Management