8/14/25
Verified Renter
The leasing staff is very nice. Ms. Alvena has unlimited patience and is a very clear communicator. It was a joy working with them. The apartment itself is nice and spacious.
On the other hand, the hallway stinks very badly. The staircase looks tore up. It almost looks haunted.
Review from Apartments.com
Property Manager at Reserve at Spring Creek responded to this review
We truly appreciate your compliments to our team, especially Ms. Alvena. It is our pleasure to deliver courteous, helpful service. In our efforts to continually improve, we have noted your concerns about cleanliness and upkeep in the hallway and... stairs. If you would like to share additional observations, please do not hesitate to reach out to us at Reserve@bellpartnersinc.com.