11/26/25
The building's equipment is damaged and the office staff treats residents very badly.
Think carefully before renting here. My air conditioning has been broken for a week now, and when you go to the office, the staff treat you terribly, telling you not to come back and that it's not their problem. What's more, this is the third time this month the air conditioning has broken down, and no one is taking responsibility.
Review from Apartments.com
Property Manager at Marquis Grand Lakes responded to this review
Hello - Thank you for taking the time to review our community. We are disappointed to hear that you have experienced these maintenance and customer service concerns; this is not the level of service we aim to provide. However, as this review is... anonymous, we are unable to reach out to you directly. Please contact us at (888) 434-1028 at your earliest convenience so that we can work to rectify your concerns as quickly as possible. Thank you, Maggie at CWS Customer Care












