5/2/25
Going on year 4!
I recently had the opportunity to transfer apartments within this complex after living here almost 3 years. I must say, the experience was outstanding. Zawar, Elsa and Damon are incredibly accommodating, ensuring that every aspect of the transfer was handled with utmost care and efficiency. They were responsive to my needs and made the entire process seamless, which greatly reduced any stress I might have had. They also helped coordinate my boyfriends transition to Texas super easy! It is nice... to have a management team who are not driven by sales but actually have compassion when you may find yourself in an unplanned situation.
The community here is wonderful and I am sad I had to leave my building of three years, but it was time to expand our space. Everyone, from the staff to the residents, are friendly and welcoming. This has made me feel right at home from day one when I moved from Maryland. The sense of security in this complex is also worth mentioning; I feel safe and comfortable at all times, which is very important to me.
Given the positive experiences I've had with the rental office and maintenance (who are top notch and responsive), we plan to stay here until we purchase our own home. I highly recommend this apartment complex to anyone looking for a supportive, pleasant, and safe living environment. It's truly a great place to call home!
Review from Apartments.com
Property Manager at Marquis at Sugar Land responded to this review
Hello - Thank you so much for sharing this recommendation of our community! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your... living experience with us, please don't hesitate to reach out! Thank you, Maggie at CWS Customer Care