Cumberland Place Apartment Homes

They do not care at all, and they are very disorganized. The worst apartment I have ever seen. I wish I could give zero star to them.

Definitely don't move here! By far the shadiest complex in Tyler. I've had a security officer come in unannounced and point a gun in my face simply for walking towards him (a plain clothed stranger) from my kitchen. I've had multiple unannounced entries for "service work". Had my car towed today only to find out they have been sending emails telling all presidents that if they don't get a parking permit your car will be towed. God's honest truth I never received a single notice and it's actually… documented with them that my email doesn't work fo them. Honestly why is email the only form of contact. They only want you there too take advantage please look somewhere else and save money and a TON of anger. I just can't believe the people I pay rent to on time every month for a year now decided to tow my vehicle even when she admitted to having a list of presidents who had not gotten the parking permit yet if that were the case why not just send me one maybe put it in my mailbox anything other than towing my vehicle. Read More

We have lived here for a while now and my husband lived in a 3 bedroom before so about 3 years in all..(this is my own opinion) It use to be so great and now under new management (Regina) One of the perks of this place out of many others in the area was cable and internet were provided. We got an email a few months ago saying they were putting in water meters and new tenants and people who renew their lease would start getting charged for water which was TOTALLY FAIR and understood. Then we just… got an email today saying we are being charged for water NOW! I'm sorry, how is that fair? That was not part of our lease agreement... Then the girl said well according to the (whatever she said rules) we can give you a 30 day notice... ummm no? how is that fair AT all? Lets get back to being decent human beings and sticking to the old rule that was fair!! So if you have something in your lease it doesn't matter it can change on you and they are not to be trusted anymore. Read More

ugh, I just love this apartment so much. from the affordable price to the humongous square footage, great amenities, and the most friendly staffs/maintenance ever. my husband and I felt right at home the moment we walked into the leasing office(attended to by Jennifer, and she is just a wonderfulsoul). the fitness center is truly a "state of the art"(this is where u will always find me). lived here for a year now, but we are about to move to dfw due to new job, and it's the saddest feeling ever… moving out of Cumberland cause I know we'll never find any like it in dfw. I will definitely recommend it to anyone and everyone. thank you Cumberland, for being the best of the bests. will truly, sincerely, and whole heartedly miss it here.. Read More