Gateway at Ellington Apartments

I got my keys and was informed that my unit had received service for pests.
I guess that was true but I saw roaches, dead & alive, all over the unit right away. I gave it a little time thinking the roach kill would kick in but it didn’t! So I informed the complex in Mid-March that my unit was still infested and they tried to blame the issue on my neighbor but stated that pest control would be able to come that Friday to fix the problem.
I was willing to be understanding and patient but even... after the 2nd pest servicing in a months time, the roach issue remained & got worse!!!
When I informed the office that I was moving out and about the ongoing infestation no one responded to my email on the matter. Then, days later, I received a bulk text message, while at work, that pest control was coming to my building that day. I immediately emailed to ask when the servicing would take place so that I could come put my dog away. No response. (I email so I have record of conversations for legal matters)
When I arrived home after 5, there was no documentation to show that my unit was serviced therefore it hadn't been.
I have a disgusting amount of video/photos with dates & time stamps of roaches ALL OVER since moving in! (Photos and video on the apartments Google page) They are crawling and pooping on the walls, in my freezer, FROZEN IN MY ICE CUBES, in my refrigerator, in my dog's water bowl, and my pantry, running around in the dishwasher on my clean dishes, and in my bedroom where I should be able to sleep peacefully and not with cotton balls in my ears!!!!!!
I am breaking my lease at the end of May & informed them within 30 days. However, I wont even be allowed to leave with any of my own furniture for fear of transporting roaches to my new residence which is already costing me more money!
The roaches are coming from within the walls so I have no doubt other residents in my building are also having the same unsanitary issue as I have delt with. I sought out legal advice on the matter and have been advised on what to do since it’s a tenants legal right to live in a pest free environment and that was NEVER the case for me.
I could list other things that make staying here not worth it but I’ll leave this post for my personal issue with the unit I was in and the VERY obvious attempt from the front office to avoid facing the fact that my unit is and always was infested with disgusting roaches and that they think “we will send pest control to you” will fix the problem. Read More

I have lived at Gateway for 2 years. I wont be there another! 3 guests of mine had their cars towed. These vehicles were registered and even stickered while on property. They were all towed late Sunday night early Monday morning without warning. Don't rent here if you plan to have guests.

This is literally one of the worst places you could live. There are roaches and gnats everywhere, but they will lie and tell you the property is clean. People get shot & cars get broken into and stolen here. Neighbors are loud and disrespectful, and office does nothing about it. To top it all off, every single person who works in the office is rude, condescending, and downright useless. They slap you with additional charges for nothing and claim they didn’t do it or that it’s “policy”. I... literally cannot warn anyone about this place enough. Save yourself the time, money, and headache and go literally ANYWHERE ELSE. Read More

I’ve been living here for one month now and the water, gets shut off weekly at MINIMUM once a week. They claim it’ll be off until 6 and then it doesn’t come back on until 8-9pm sometimes not even until the next day. Sometimes they warn you, other times you wake up to get ready for work and turn on the sink/shower and nothing. Absolutely ridiculous. Don’t move here if you like to take showers!!

This project literally has trash EVERYWHERE! There are so many drug deals going on within these. People are getting robbed.

The new management is extremely rude and unprofessional.
They don't respond to safety issues or maintenance request.

You never have hot water or they turn the water off completely.. YOU will NOT want to call this your home..
Its not a home you will be scared to leave your apartment at night