1/24/26
Verified Renter
The apartments are nicely built and the pricing is competitive with the area. I have lived here for several years and like where I live. My only complaints is the quality of maintenance has dropped since I first moved in. It takes days or even weeks to get basic maintenance tickets taken care of. I’ve requested that a light bulb be replaced before going out of town. I came back over a week later and the ticket was still open and incomplete despite giving permission to enter. The other residents... do not do a good job picking up after their dogs so there’s always animal waste on the sidewalks and grass.
Review from Apartments.com
Property Manager at Novi at Jordan Valley Station Apartments responded to this review
We appreciate your time in reporting the nature of your experience with us. We are sorry to hear that you find that the maintenance quality service and response time has dropped, but we will take this as a moment to go over this with the team and... make sure we are not missing people and taking good care of them. The last thing we want is for people to wait or find that our service was not performed to the best of our abilities. We will also send another blast about the animal waste and get our groundskeeper out for a full sweep of the property. We thank you for your residency and for the review! Let us know if you ever need anything or if you want to reach out to the manager to further discuss at Novimgr@greystar.com.














