TGM Moorefield

So many unhappy tenants due to the ridiculous price increases. TGM bought the property with the goal of huge price increases and profit. I was told that there might be minimal increases annually, but $300-$600 increases a year are just wrong. In the last two years, maintenance has gone down and cleanliness a thing of the past. So many people are being forced to move out because of the price increases. And don’t try to talk to management about any concerns, because there will be retribution. Sad... days indeed. Read More

Just like other reviews have said, when you leave they will try to cheat you as much as they can to increase their profit margin.

We enjoyed living here, but you do not want to rent unless you're prepared to pay hundreds of dollars in imagined damages when you move out. They sent us a bill for over $300 (after keeping our deposit) that included $60 to wipe out our fridge (which we had already cleaned), $350 to replace the mircrowave (which was perfectly fine) and a $50 "electricity recovery fee" whatever that is. I refused to pay and they reported me to collections, so I'm going through that process right now. Hopefully... they'll relent so we don't end up in court, but I'm refusing to pay based on the principle of the thing. The management was very nice and accommodating when we lived there, so this was a shock. Alot of other reviewers have similar stories, so I wish we would have heeded their warnings. Read More

UNLIVABLE. We have lived here only 6 weeks and the fire alarms have gone off more than 6 times, often multiple times in one day. Most of the alarms have been scheduled and/or due to maintenance setting it off, never with prior warning from management despite multiple requests for management to do so. The alarms go off constantly and we have a newborn. In speaking with other residents this is a constant problem, ongoing for years, and management has never been able to improve the problem. I would... stay far far away from The Point at Ashburn. Read More

I have lived here for going on two years, it has been good up untill recently. In the past 6 months the maintenance has gone downhill tremendously, getting maintenance done seems to be an act of Congress. Maintenance requests are completed without any work being done and when asked about why no answer can be given. Most recently, there was a leak in the sprinkler system closet across from my apartment, the water leaked into my unit damaging the carpet and laminate flooring. The clean up team... showed up approximately 2 hours after the leak happened and removed carpet and flooring. Once that was done I was told it is my responsibility to get other accommodations for the nights while repairs are being done and the management will not cover any alternative accommodations. Management was rude and dismissive of the issue affecting not only myself but also an elderly neighbor of mine. Even though management through the regional manager were made aware of the issue no one was onsite from management the next day to address the issues and hear our complaints. The next morning there is still not a clear plan as to when the repairs will be done and what arrangements need to be made. I would not recommend this property or any that are managed by PANCO due the the total lack of respect from the management team. There are many other options in the Ashburn Area. Read More