TGM Odenton

The process was very easy it’s a great community and the staff are very helpful

I have lived in apartment communities throughout my entire adult life, so having a welcoming and knowledgeable management team in incredibly important to me.

After the management team at my current community changed, I realized it was time to find a place that gave me the same at home feeling again. From the moment I walked into TGM Odenton, Crystal and Kim made a wonderful first impression. They were warm, friendly, and incredibly knowledgeable about the community and surrounding area. They... took the time to answer my hundreds of questions, share information, and mentioned the community events they host. It was clear they truly care about making residents feel connected.

The apartment homes are absolutely gorgeous as well. Clean, smelled good, looked brand new, which is hard to find these days. I will definitely be coming back. I 100 percent recommend this place to those looking for a new home. Read More

The leadership at TGM Odenton is failing to properly manage these units, and it shows in several areas:

Garbage Management: Trash piles up every weekend due to inadequate infrastructure. Residents are even charged for garbage disposal, yet the issue remains unresolved. Instead of addressing this, management spent weeks repaving roads that were already in good condition--money that should have gone toward fixing the waste problem.

Broken Incentives: Rent incentives are misleading. They... advertise perks such as free months of rent or renewal bonuses, but then look for loopholes to avoid honoring these agreements.

Government Shutdown Support: During the recent shutdown, affected residents were told they would need to go to court to request extensions or face eviction. This lack of support was unacceptable.

Maintenance Delays: If something important breaks, expect to wait days or even weeks for repairs. The only way to get action is to repeatedly chase them.

Bottom Line: Find another place to live. The leadership here operates below even a mid-level standard. Read More

Run do not walk from leasing here!! The leasing office is unresponsive, there is no follow-up from management once (if at all) maintenance services are performed. Verizon FIOS is NOT a service provider for the development, nor will they be in the distant future. Xfinity is the only TV and internet provider. They do ensure the grounds are nicely manicured. It takes more than nicely manicured lawns for me!

The inside of the apartments is okay, but the rent is extremely expensive for the incredibly poor way this apartment is run. Firstly, they do not tell you where the mailboxes are and how to properly pay your utilities when you start living there. I relooked in my lease and there is no information within my lease explaining those things. Then, the Maintenace team is either extremely understaffed or incredibly lazy because they NEVER EVER work on Maintenace request. I am friends with a lot of... people in this complex and it is a consistent issue. I have had tickets in from when I first moved in that have not been taken care of. The office girls are sweet but completely useless in helping get information or help with any of these problems. Just save yourself the headache and move somewhere else. Read More