The Jefferson, an Eagle Rock Community Apartments

This apartment was a complete disaster. There was no hot water for my entire stay, which was incredibly frustrating. On top of that, the place was filthy when I arrived—clearly, it hadn't been cleaned properly. To make matters worse, the air conditioner didn't work, making the apartment uncomfortably warm. Maintenance was terrible; my issues were either ignored or took far too long to address. I would strongly advise anyone against staying here.

This management is horrible. Without notifying they shutdown the water while getting shower in the bathroom. Mice, Cockroaches Making more vulnerable to stay here. Trash is everywhere. Water leaking from bathroom. Maintenance people took 3 months to fix it. Keep raising rents and utilities bills had no meter readings. It doesn’t matter you are using or not, they just send estimated bills which is more higher than I supposed to pay. Office people are not doing good service. Other apartments... people playing music louder. If had any option for no star I would do that. Paying high rent but living in hell. Read More

I could go on for hours how this place sucks but here are a few points

1. Heater didnt work. Imagine being in the cold for almost 6 weeks without a heater
2. Gym is destroyed. Despite this, they asked for a $500 amenity fee during my renewal. what a joke
3. Cockroaches everywhere
4. mandatory emptying of apartments every 6 months for pest control. mandatory or $500 fine. pest control doesnt even work. still cockroaches everywhere
5. Trash collection never comes and if you dont put your trash... can back, $250 fine
6. Package delivery is hit or miss. The residents of this apartment dont empty their lockers so there are rarely free lockers for your packages. Packages have to go to your door or the front office and can sometimes get stolen.
7. The elevator system sucks. They have 3 elevators but only 1 is functional apparently. during peak evening times, you could be waiting for 15 minutes for the elevator. Read More

I was optimistic when I moved in, but this place has worn me down so much. Between endemic cockroaches and mice, frequent water outages, failure to turn on the heat when legally required, and common areas that are treated as literal dumps, this is by far the worst place I've ever lived. Do yourself a favor and don't even bother thinking about this place.

This is an absolute trash rather than calling it a building!!!
Very poor and unhealthy environment to live in.
-Trash everywhere, bad smell in all hallways and inside the units.
-Stinky stairs and the walls’ paint is falling all over in the common areas.
- Broken Elevators at least 2-3 times in addition to the elevators being so dirty, bad smell like we re still living in the sixties of last century.
- water often shutdown as eg. the building had a sever water shutdown since Thursday 06/08/23... until Saturday 06/10/23. None is able to use the toilet for 3 days .so we all had to go to nearby stores,restaurant etc to use their restrooms!!! Yet No solutions provided by the management or corporate office except neglecting our voices and complaints. They are always famous for closing the office when an issue occurs.
- Parking is becoming a serious matter due to an ongoing issues with car security as recently many cars have had a damage, wheels stolen etc .
- GYM is out of sync. Broken old machines and materials. It is just irritating to deceive people by providing fake information about having facilities… what a total trash!!!
- The New Valet living doorstep is the worst trash service I ve ever seen so far. First of all, the building’s hallways look like a place for dumping Trash bags. Imaging that the trash is left in the hallways from 6 pm till 11:30 pm (time the process of collecting finishes).. how the hallways and the building smell will look and smell like…… see pics.
- To the management and corporate office , thank you for efforts in making this building the worst building to live in!!!! We are in 2023 !!! Wake up!!!
- I will be moving out of this building ASAP and I hope you won’t be asking for any contract breaking fees cause I’m willing to take it further!!!
- To everyone thinking to move in to this building…. Just think 1000 times before making your decision to live here cause you will simply regret it!!!!! JUST FIND OTHER PLACE!!!
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