Walden Pond Apartment Homes

I was at Walden Pond Apartments for about 2 years. Be very careful. They make it very easy to move in, but read your contracts carefully. When you go to move out you will have multiple fees. They do not treat tenants fairly. I had no refrigerator for 3 weeks and the one they gave me was gross and didn't work properly, my metal closet door fell off the hinges and hit my bed (almost killing my cat) and was not fixed properly, and I was without a shower for 3 days in August while they fixed the... plumbing. They did a terrible job fixing the hole in the wall that they created. Which they made a point to tell me they didn't charge me for(?!). My bedroom window always had mold around it. I was very patient during all of this and did not complain. The rent is very high and they will raise it every year. The grounds are not well kept and the pool is nasty. The shared laundry room was disgusting, expensive, and rarely cleaned. When I moved out I followed all of their procedures and gave 2 months notice. I was charged a turnover fee, an inspection fee, prorated rent (but not told that I could have stayed 2 weeks later), and a fee to replace my carpet. The carpet was old when I moved in and the maintenance people told me it was being replaced with vinyl floor when I moved out. I was changed $300 for new carpet (due to pet damage even though there was NO damage from my cats). I had paid 400$ for the cats to move in, and over $1,000 in pet rent. If my pets truly damaged something... aren't the pet fees used to cover that? They do not care about their clients... only about money. I am extremely disappointed at the level of customer service when discussing these issues. I would never recommend this apartment complex to anyone. Read More

We've been living in this apartment complex since 2020. The area is nice and the maintenance is quick when called but the management needs to do a better job. Every time when it's time to renew our lease there is alway an issue. Every year we signed the lease to renew but we always received a letter one or two month later telling us we did not sign .It's happened every year. So last year they did the same thing. After We signed to renew we received a letter telling us we have to renew or go on... month to month. I printed my online signed contract to show them as proof. But they still cannot find it in their system. I got fed up every year so I decided to go month to month this time. Many times we had been charge fee and I had to call them to get this mistake taking care.Two weeks ago , I received a letter from the community Manager telling me about having our apartment inspected for pest control. When we came back from work with the kids, we found white powder all over the apartment, on the water bottle, kid toys, food, kid jus, appliances, floor, cutting board, on our coffee machine etc.. I got video and pictures and brought them to the leasing office for explanation. told me they hired an outside company to inspect , but they were not supposed to treat that day. She told me she will get back to me after talking to the company. She did not. We threw all the food because we did not want to take any risk. One week later We received another letter telling us to prepare the apartment for treatment on Thursday which we did again and move out things from the kitchen and closet. We did not want to be charged fees for not being prepared. No one showed up . I went to the office Thursday and they told me the community Manager is not there, Saturday again she was not in the office. No one else is able to give me any explanation. We empty our kitchen , moving clothes out from the closet for them to treat .The management does not care about tenants. I have never written a complaint but these people are pushing me to the limit. We have 3 young kids that can be exposed to this white chemical powder they pure all over the house.The management needs to do a better job. Read More

this property is not worth the price it's very old mold and dirty.

Awful management, really concerning security issue.  Please consult the locals before moving in. Old property, Old HVAC unit located in the bedroom. 

Let me start from the positive comment_ emergency maintenance they are very quick.

This apartment has been poorly maintained, poorly managed since sold to 'the Solomon.org'

This apartment is very old. It looks nice and attractive from outside, but you might have to deal with mold and poor air flow system.
As you can see from the' floor plan' the mechanic room is inside the bedroom (for every single unit), so the noise is so disturbing during the night and every time they need to change... filter or do some kind of maintenance work they have to come to your bedroom.
The Internet café and the gym automatic door keylock system has been broken since 2020 and no one bothered to get it fixed, very serious security issue. Basically, anyone from the street can walk in and use the gym and the Internet café. Instead of getting the door lock system fixed they placed time restriction on those facilities.
recently there were multiple reports of theft, shooting and hit & run. Six cars were broken into in one night.
The sidewalks _ do not be surprised if you see Dog Waste almost everywhere, full of trash.
Management - The Solomon.org, the most inadequate management. The management was OKAY before the apartment was sold to the solomon.org. some of the new people are improperly fit to the position they held. Read More