The Rockefeller

I’ve lived here at the Rockefeller for over a year now and they have been great from the first day I toured. They are very quick with customer service , maintenance and plan several events for residents. They really do take the time to care about their residents needs.

Significant problems persist since Michelle took over as manager in 2019. The place has gone WAY downhill under her management.

e.g. A maintenance request in August took about two weeks to get a response (decided to eventually fix the maintenance issue ourselves) and current maintenance request was submitted almost 48 hours ago, still no response. Had to go to front office and ask for a response.

e.g. The front office phone number never works - I called it as I watched the staff talk among... themselves and it goes straight to voicemail, doesn't even ring.

e.g. Alleyway gateway entrance has been broken for two weeks and is not fixed, (does not close correctly, so anyone can access the alleyway/apartments from the street).

e.g. Gym equipment is not maintained. Treadmill broke and wasn't fixed for months. Ceiling leaks and mold is starting to spread. Sanitary wipes are never available. Nothing gets fixed or cleaned. Read More

This building has opted for cheaper materials in what was supposed to be a luxury apartment. The construction barely ended and already it has begun again on a new addition directly behind the main building. The staff has been rotated and we are on our 3rd leasing manager. Even with cameras and a keyfob entry crime has still managed to succeed but management did nothing until their own belongings were stolen. The maintenance worker does not bother to clean the washer/dryer or air filter. If you... have an alert for regularly scheduled replacements on appliances he will just reset them and make an excuse about why they shouldn't be replaced. Leaks have been plaguing this building but it will take weeks for them to fix it leading to mold issues. Many have moved out and it hasn't been a year since it has opened! Read More

The Rockefeller is the perfect place for downtown living. This historic building has been brought back to life and provides all the luxury feel of a high-end complex but at an affordable price. It is tucked away on a quiet street that is just steps away from all the energy and excitement of downtown. The management staff is very friendly and helpful - they will be sure to help you pick the perfect space. The common areas are beautifully designed and spacious enough for entertaining friends. The... Rockefeller has several different floor plans that make it easy to find the perfect fit, while all having the same high end finishes and full-sized, brand new appliances (including a washer/dryer and dishwasher - things you won't find in a lot of other apartment communities in the area). The building was clearly designed with the renter in mind (fans in the apartment, spacious closets for storage, wide halls, beautiful windows) and each floor has a different fun element that has been restored from the original building, from original doors to original floors. You really cannot beat the value and beauty of this building. Read More

We are in a two bedroom loft and we are enjoying our new space. Although construction is still ongoing, we rarely hear anything within our unit. We look forward to the amenities in the future , but nothing can beat the downtown area. We are literally steps away from our favorite restaurants and minutes away to the interstate. The property manager, Lauren, is the consummate professional with unmatched attention to detail. She has made our transition a breeze!!